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Posted by Laura on June 1, 2007, 12:00 pm
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>> >> would you like me to try opening up the company? I have PT 2004
>> >> complete.
>> >> If you want me to try, e-mail me the backup file or winzip the entire
>> >> contents of the company folder.
>>
>> >>>> Is this PT complete accounting or PT accounting? If it is complete
>> >>>> if
>> >>>> you
>> >>>> want, I could try opening the company file if you e-mail it to me at
>> >>>> soundbookkeeping at gmail dot com. Just zip all of the files in the
>> >>>> company
>> >>>> folder if you don't have a working backup file (ptb).
>>
>> >>> It is PT complete.
>>
>>
>>
>> >>>> > What I did was Copy all the data from the existing server and
>> >>>> > paste
>> >>>> > it
>> >>>> > all onto the new server. I have checked and I don't see any
>> >>>> > missing
>> >>>> > files but i will try the backup.
>>
>> >>>> >> How are you getting the company onto the bad computer? Try making
>> >>>> >> a
>> >>>> >> PT
>> >>>> >> backup file on another computer and then do a restore into a NEW
>> >>>> >> company
>> >>>> >> on
>> >>>> >> the bad one. Your error message implies that you are missing a
>> >>>> >> file
>> >>>> >> on
>> >>>> >> that
>> >>>> >> machine which is causing PT to not recognize the company.
>>
>> > I had this happen once with the same "This not a valid company" error
>> > when
>> > I transfered a clients data to a new server. The version.txt file in
>> > the
>> > copied data was blank. I looked at a backup and the version .txt file
>> > had
>> > 16.002 ( for PT complete 2006). Open the file named version.txt in the
>> > company folder and see if there is a version number. I just added it to
>> > the blank file and the comnpany opened right up. If it's blank,
>> > hopefully
>> > someone with PT Complete 2004 can post it.
>>
>> Yes, that is one cause of this error message. It is worth checking for
>> that
>> file.
>>
>> For PT Complete 2004 the file should read:
>>
>> 14.02
>
> Thanks for the tip. I actually found this one on a web site somewhere
> and I already checked. The version.txt file was copied over and it
> does have the same numbers as the old data files. I want to try
> creating a peach tree backup like Lara said and then restore the
> backup to the new server and see if that makes any difference. The
> problem is I need to get everyone out of the files in order to do the
> backup so I may do that this weekend.
Ruling out any network issues you might try that on a local computer first.
Then take that new backup file and restore it on the server.
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