Re: One Step Update not working Q2005

Posted by Andrew Andoniadis on March 10, 2005, 4:41 pm

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I received the following message from Quicken this afternoon. The overwrite
problem from March 9 to 8 has still not been corrected.

Dear Valued Customer,

Thank you for your email. On March 9 2005, Quicken Customers were unable to
download stock price updates. We have resolved the issue.

If you require additional technical support services, please call
1-877-844-1515 (charges may apply). Also, please check our extensive
knowledge base for frequently asked questions and issues at
http://support.intuit.ca/quicken/

To ensure Quicken maintains the highest quality and meets our customers'
needs, your feedback is very important to us. Please do not hesitate to send
us more product feedback and suggestions at any time.

Quicken Feedback
Intuit Canada

-----Original Message-----
Sent: Wednesday, March 09, 2005 9:15 PM
To: QKNfeedback_Can@intuit.com
Subject: Quicken.ca Customer Feedback

Name: ANDREW ANDONIADIS
Telephone:
E-mail: andona@rogers.com
Type of Feedback: other
Feedback: Quotes download for March 9 2005 are overwriting quotes for March
8 2005 but leaving quotes (Mutual Funds and Canadian stocks)blank. This is
a server problem. many people have reported this on
alt.comp.software.financial.quicken.

> When i select 1 step update to download transactions it opens for about

half

> second then closes without doing anything. Any suggestions? I havent

changed

> any settings.