Zeroing customer credit balance

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Subject Author Date Zeroing customer credit balance sysop 02-08-2008  Re: Zeroing customer credit balance Laura 02-08-2008  Re: Zeroing customer credit balance sysop 02-08-2008  Re: Zeroing customer credit balance sysop 02-08-2008  Re: Zeroing customer credit balance Laura 02-08-2008
Posted by sysop on February 8, 2008, 1:16 pm Please log in for more thread options We have a few dormant customers with small credit balances. They keep showing up in our A/R and of course affect our A/R totals. How can we zero these out? What entries do we make in Peachtree? thanks for your help - peter Posted by Laura on February 8, 2008, 1:30 pm Please log in for more thread options > We have a few dormant customers with small credit balances. They keep > showing up in our A/R and of course affect our A/R totals. How can we > zero these out? > > What entries do we make in Peachtree? > > thanks for your help > > - peter Enter a sales invoice for that customer equal to the credit balance. Post the invoice to Bad Debt instead of your income account. Then go into Receipts and apply the old credit balance to the new invoice to create a zero payment. Posted by sysop on February 8, 2008, 5:58 pm Please log in for more thread options > > > > We have a few dormant customers with small credit balances. They keep > > showing up in our A/R and of course affect our A/R totals. How can we > > zero these out? > > > What entries do we make in Peachtree? > > > thanks for your help > > > - peter > > Enter a sales invoice for that customer equal to the credit balance. Post > the invoice to Bad Debt instead of your income account. Then go into > Receipts and apply the old credit balance to the new invoice to create a > zero payment. Thanks, I'm not clear on how I post the invoice to Bad Debt. - peter Posted by sysop on February 8, 2008, 6:00 pm Please log in for more thread options > > > > We have a few dormant customers with small credit balances. They keep > > showing up in our A/R and of course affect our A/R totals. How can we > > zero these out? > > > What entries do we make in Peachtree? > > > thanks for your help > > > - peter > > Enter a sales invoice for that customer equal to the credit balance. Post > the invoice to Bad Debt instead of your income account. Then go into > Receipts and apply the old credit balance to the new invoice to create a > zero payment. ah ha! I found it, Need to click Journal to display the Bad Debt Account. Posted by Laura on February 8, 2008, 7:40 pm Please log in for more thread options >> >> >> > We have a few dormant customers with small credit balances. They keep >> > showing up in our A/R and of course affect our A/R totals. How can we >> > zero these out? >> >> > What entries do we make in Peachtree? >> >> > thanks for your help >> >> > - peter >> >> Enter a sales invoice for that customer equal to the credit balance. Post >> the invoice to Bad Debt instead of your income account. Then go into >> Receipts and apply the old credit balance to the new invoice to create a >> zero payment. > > ah ha! I found it, Need to click Journal to display the Bad Debt > Account. That is one way to do it. I have my invoices display 2 lines so all I have to do is change the account in the body of the invoice without having to use the Journal button. Similar Threads Posted Customer Return + Credit Memo problem February 12, 2007, 2:26 am New website for credit & collections professionals October 6, 2006, 12:05 am Re: what credit cards works with Quicken March 10, 2005, 1:43 pm Re: what credit cards works with Quicken March 10, 2005, 8:43 pm Getting a debt consolidation loan with a credit counselor November 20, 2007, 5:05 am errors in customer history window September 25, 2006, 2:59 pm tax exempt customer tax code changes on invoice January 18, 2007, 6:18 am Peachtree 2008 - Comments from a customer ........... September 13, 2007, 6:33 pm Peachtree customer data folders modification date changes un explainably August 1, 2006, 10:53 am