A server error when printing to journal

Posted by Steakum on February 18, 2006, 6:55 pm

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Hello,

I'm unable to print to the journal during a transaction. Keeps saying there
is a server error, but everything checks out ok. This for imaging receipts so
there is a copy of all the receipts for the day. Not sure if there is a
setting I'm missing. The regular receipts print out fine out of the printer.
Hopefully I don't have to reinstall.

Thanks!

Posted by Greg Williams on February 19, 2006, 4:18 pm

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Are you on MS POS or RMS?

I had this issue with a MS POS install and it turned out to be the version
of Epson OPOS software were using.

> Hello,

> I'm unable to print to the journal during a transaction. Keeps saying

> there

> is a server error, but everything checks out ok. This for imaging receipts

> so

> there is a copy of all the receipts for the day. Not sure if there is a

> setting I'm missing. The regular receipts print out fine out of the

> printer.

> Hopefully I don't have to reinstall.

> Thanks!

Posted by PJB on February 20, 2006, 7:44 pm

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This is MS POS - I'm adding the receipt printer and the printer - journal
only to the system.

I'll see if I can upgrade the EPSON OPOS Software, but I'm not sure if that
would mean a reinstall.

The exact error message is "A server error when printing to journal" - this
is for any receipt including no sale.

Thanks!

"Greg Williams" wrote:

> Are you on MS POS or RMS?

> I had this issue with a MS POS install and it turned out to be the version

> of Epson OPOS software were using.

> > Hello,

> >

> > I'm unable to print to the journal during a transaction. Keeps saying

> > there

> > is a server error, but everything checks out ok. This for imaging receipts

> > so

> > there is a copy of all the receipts for the day. Not sure if there is a

> > setting I'm missing. The regular receipts print out fine out of the

> > printer.

> > Hopefully I don't have to reinstall.

> >

> > Thanks!

Posted by Jeff on February 21, 2006, 12:26 am

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PJB,

If you have a Star printer, DO NOT put the Epson drivers on it!

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This is MS POS - I'm adding the receipt printer and the printer - journal
only to the system.

I'll see if I can upgrade the EPSON OPOS Software, but I'm not sure if that
would mean a reinstall.

The exact error message is "A server error when printing to journal" - this
is for any receipt including no sale.

Thanks!

"Greg Williams" wrote:

> Are you on MS POS or RMS?

> I had this issue with a MS POS install and it turned out to be the version

> of Epson OPOS software were using.

> > Hello,

> >

> > I'm unable to print to the journal during a transaction. Keeps saying

> > there

> > is a server error, but everything checks out ok. This for imaging

> > receipts

> > so

> > there is a copy of all the receipts for the day. Not sure if there is a

> > setting I'm missing. The regular receipts print out fine out of the

> > printer.

> > Hopefully I don't have to reinstall.

> >

> > Thanks!

Posted by Jeff on February 20, 2006, 2:13 am

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Steakum,

Does this happen while trying to view a receipt?

If so, make sure you have a printer other than a label printer set as your
default printer.

If neither, what is the exact error message say?

--
*
Get Secure! - www.microsoft.com/security

You must be using Outlook Express or some other type of newsgroup reader to
see and download the file attachment. If you are not using a reader, follow
the link below to setup Outlook Express. Click on "Open with newsreader"
under the MS Retail Management System on the right.

http://tinyurl.com/75bgz

**********

Hello,

I'm unable to print to the journal during a transaction. Keeps saying there
is a server error, but everything checks out ok. This for imaging receipts
so
there is a copy of all the receipts for the day. Not sure if there is a
setting I'm missing. The regular receipts print out fine out of the printer.
Hopefully I don't have to reinstall.

Thanks!