Account payment Receipt

Posted by George on May 22, 2007, 10:23 am

Please log in for more thread options

This must be a program configuration option but here is what I am looking
for. I have tested this with 2 different databases and get different
results. On one I go into the receipt format and review the Payment receipt.
The preview shows just the most recent payment and totals. I will then
restore a different database to the same system and have it use the same .xml
file for the payement receipt and now it show a history of the customers
payments. The customer indicates that at one time it just printed the single
detail format and now it prints the multi detail format but wants to go back.

Any ideas?

Posted by Jeff @ Check Point Software on May 24, 2007, 3:11 am

Please log in for more thread options

: quoted-printable

George,

Sounds like someone modified a receipt template. They are stored in the =
database on a per register basis. You will need to find that receipt =
template and use it for the register(s) you want. They are stored by =
default in;
C:Program FilesMicrosoft Retail Management SystemStore =
OperationsReceiptTemplates

--=20

Jeff=20
Check Point Software

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D

You must be using Outlook Express/Windows Mail or some other type of =
newsgroup reader to
see and download the file attachment(s). If you are not using a reader, =
follow
the link below to setup Outlook Express. Click on "Open with =
newsreader"
under the MS Retail Management System on the right.

http://tinyurl.com/75bgz
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D

This must be a program configuration option but here is what I am =
looking=20
for. I have tested this with 2 different databases and get different=20
results. On one I go into the receipt format and review the Payment =
receipt.=20
The preview shows just the most recent payment and totals. I will =
then=20
restore a different database to the same system and have it use the =
same .xml=20
file for the payement receipt and now it show a history of the =
customers=20
payments. The customer indicates that at one time it just printed the =
single=20
detail format and now it prints the multi detail format but wants to =
go back.

Any ideas?
------=_NextPart_000_0D79_01C79D98.0CB38570
Content-Type: text/html;
charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

=EF=BB=BF<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8">
<META content=3D"MSHTML 6.00.6000.16441" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=3D#ffffff>
<DIV><FONT color=3D#008000>George,</FONT></DIV>
<DIV><FONT color=3D#008000></FONT> </DIV>
<DIV><FONT color=3D#008000>Sounds like someone modified a receipt =
template. =20
They are stored in the database on a per register basis.  You will =
need to=20
find that receipt template and use it for the register(s) you =
want.  They=20
are stored by default in;</FONT></DIV>
<DIV><FONT color=3D#008000>C:Program FilesMicrosoft Retail Management=20
SystemStore OperationsReceiptTemplates</FONT></DIV>
<DIV><BR>-- <BR><BR>Jeff <BR>Check Point Software</DIV>
<DIV> </DIV>
<DIV>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D</DIV>
<DIV> </DIV>
<DIV>You must be using Outlook Express/Windows Mail or some other type =
of=20
newsgroup reader to<BR>see and download the file attachment(s).  If =
you are=20
not using a reader, follow<BR>the link below to setup Outlook =
Express. =20
Click on "Open with newsreader"<BR>under the MS Retail Management System =
on the=20
right.</DIV>
<DIV> </DIV>
<DIV><A=20
href=3D"http://tinyurl.com/75bgz">http://tinyurl.com/75bgz</A><BR>=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
<BR></DIV>
<BLOCKQUOTE=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #008000 2px solid; MARGIN-RIGHT: 0px">
<DIV>"George" <<A=20
=
soft.com</A>>=20
wrote in message <A=20
=
8873D-5F8B-419F-9A74-E39D80E63C56@microsoft.com</A>...</DIV>This=20
must be a program configuration option but here is what I am looking=20
<BR>for.  I have tested this with 2 different databases and get =
different=20
<BR>results.  On one I go into the receipt format and review the =
Payment=20
receipt. <BR> The preview shows just the most recent payment and=20
totals.  I will then <BR>restore a different database to the same =
system=20
and have it use the same .xml <BR>file for the payement receipt and =
now it=20
show a history of the customers <BR>payments.  The customer =
indicates=20
that at one time it just printed the single <BR>detail format and now =
it=20
prints the multi detail format but wants to go back.<BR><BR>Any=20
ideas?</BLOCKQUOTE></BODY></HTML>

------=

Posted by George on May 24, 2007, 11:28 am

Please log in for more thread options

Originally that is what I thought. Here is what I did. Set all registers to
not use any receipt format and deleted all receipt formats. Queried the
database and verified that the data was gone. I then copied the default
receipt.xml that comes with RMS to the proper folder. I go into RMS manager
and create a receipt format and configure the register to use this. The
preview then displays multipal payments.

I repeat the above steps only useing a different database and the preview
displays only one payment in the preview.

"Jeff @ Check Point Software" wrote:

> George,

> Sounds like someone modified a receipt template. They are stored in the

database on a per register basis. You will need to find that receipt template
and use it for the register(s) you want. They are stored by default in;

> C:Program FilesMicrosoft Retail Management SystemStore

OperationsReceiptTemplates

> --

> Jeff

> Check Point Software

> =====================================================

> You must be using Outlook Express/Windows Mail or some other type of newsgroup

reader to

> see and download the file attachment(s). If you are not using a reader, follow

> the link below to setup Outlook Express. Click on "Open with newsreader"

> under the MS Retail Management System on the right.

> http://tinyurl.com/75bgz

> =====================================================

> This must be a program configuration option but here is what I am looking

> for. I have tested this with 2 different databases and get different

> results. On one I go into the receipt format and review the Payment

receipt.

> The preview shows just the most recent payment and totals. I will then

> restore a different database to the same system and have it use the same

.xml

> file for the payement receipt and now it show a history of the customers

> payments. The customer indicates that at one time it just printed the

single

> detail format and now it prints the multi detail format but wants to go back.

> Any ideas?