Add New Tender Type, How To Z back office computer

Posted by Craig on April 9, 2008, 4:26 pm

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I have 1.3R converted to 2.0 on a test sysytem. I have not upgraded my
production system, nor do I intend to until version 3 comes out. In my test
sytem(1 POS machine and 1 back office machine) I had no issues creating a
new tender type, Z'ing out the POS and closing a blind batch. That was the
reason I asked why it did not work for you. I found (in my tests at least)
that you don't need the manager machine assigned a register number like you
did with 1.3 which is what would cause your issue, I believe. Connect to the
database with admin. and under configuration remove the register number on
the machine running manager, and see if you have the same result. Not being
able to test process's such as this with 2.0 is one reason I don't plan to
upgrade to 2.0, and plan to wait for 3.0 . With 1.3 you could test things to
make sure the results were what you intended.
Craig

>I do not know if I will have a problem when I do create a new tender type.

> am trying to avoid a problem in RMS 2.0 that was a Problem in RMS 1.3

> I am asking because no one answered completely a previous post on the same

> issue "Server error 131" in RMS 2.0 which happens when you try to close

> out

> without z, after adding Tender Types in RMS 1.3. (from January 2008)

> I need to edit and create new tender types, I do not want to find out that

> I

> need to z out a machine that can not be z'd out after the fact.

> CRAIG - Did you have RMS 1.3 and convert to RMS 2.0?

> If so I would like to know if you have the back office computer still set

> up

> as POS in the Database. (in RMS 1.3 you could run any computer as a POS)

> My

> data base still shows these as registers even though they can not be

> opened

> as POS anymore due to we only have 3 licenses and 3 registers up front.

> And since my Store 2 databse was copied from Store 1, my store 2 Database

> shows computers as registers that do not exist. and Store 01 still shows

> computers that were moved to Store 2

> --

> DDowningMO

> HQ 2.0.0110 / RMS 2.0.0110

> 4 Lanes, 4 Back Office

> Server 2003 SP2

> "Craig" wrote:

>> Any time I create a new tender type I only have to Z out the POS on my

>> POS

>> machine. Why won't that work for you?

>> Craig

>> > Akber

>> >

>> > Thank You for the response but I am confused on how to Z out my back

>> > office

>> > computer when I can't start POS on it. When I try to Start POS it tells

>> > me

>> > I

>> > have a license violation and quits.

>> >

>> > So please tell me step by step if you can. How to z out a back office

>> > computer on RMS 2.0

>> > --

>> > DDowningMO

>> >

>> > HQ 2.0.0110 / RMS 2.0.0110

>> > 4 Lanes, 4 Back Office

>> > Server 2003 SP2

>> >

>> > "Akber Alwani" wrote:

>> >

>> >> hi Sir,

>> >> You can do Z out in the same way as 1.3 no problem the RMS 2.0 has

>> >> change

>> >> but not at the level of sales operation but item matrix, PO and rest

>> >> of

>> >> the

>> >> master related things >>> Store Manager. Whereas all POS options are

>> >> same

>> >> as

>> >> 1.2, 1.3 and 2.0 so you can do Z out to bring new tender type to POS.

>> >>

>> >> Regards

>> >> Akber

>> >>

>> >> "DDowningMO" wrote:

>> >>

>> >> > How do we "send" the new tender type information to the Back Ofiice

>> >> > Stations

>> >> > that are used in Closing out?

>> >> >

>> >> > I have to change or add a new Tender Type for the POS stations. We

>> >> > used

>> >> > to

>> >> > have to z out all stations after adding. We can not z out our back

>> >> > office

>> >> > computer because we are now using RMS 2.0, and cannot run POS on it.

>> >> >

>> >> > With RMS 1.3 if you did not z out the Back Office computer you wuld

>> >> > get

>> >> > a

>> >> > server error 131 on the Back office computer when trying to close

>> >> > Blind

>> >> > Closed batches from the POS stations.

>> >> > --

>> >> > DDowningMO

>> >> >

>> >> > HQ 2.0.0110 / RMS 2.0.0110

>> >> > 4 Lanes, 4 Back Office

>> >> > Server 2003 SP2

>> >> > 2 locations

Posted by Marc on April 9, 2008, 12:01 pm

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DDowningMO,

Maybe you can try renaming one of the licensed PC's to the name of the back
office PC you need to close out the batch on and then close out the batch. I
have not tried it nor do I know if it will work, but it may be worth a shot.
At some point I am going to find myself in the same boat, having 2 batches
open leftover from RMS 2 on back office PCs.

Marc

> Akber

> Thank You for the response but I am confused on how to Z out my back

> office

> computer when I can't start POS on it. When I try to Start POS it tells me

> I

> have a license violation and quits.

> So please tell me step by step if you can. How to z out a back office

> computer on RMS 2.0

> --

> DDowningMO

> HQ 2.0.0110 / RMS 2.0.0110

> 4 Lanes, 4 Back Office

> Server 2003 SP2

> "Akber Alwani" wrote:

>> hi Sir,

>> You can do Z out in the same way as 1.3 no problem the RMS 2.0 has change

>> but not at the level of sales operation but item matrix, PO and rest of

>> the

>> master related things >>> Store Manager. Whereas all POS options are same

>> as

>> 1.2, 1.3 and 2.0 so you can do Z out to bring new tender type to POS.

>> Regards

>> Akber

>> "DDowningMO" wrote:

>> > How do we "send" the new tender type information to the Back Ofiice

>> > Stations

>> > that are used in Closing out?

>> >

>> > I have to change or add a new Tender Type for the POS stations. We used

>> > to

>> > have to z out all stations after adding. We can not z out our back

>> > office

>> > computer because we are now using RMS 2.0, and cannot run POS on it.

>> >

>> > With RMS 1.3 if you did not z out the Back Office computer you wuld get

>> > a

>> > server error 131 on the Back office computer when trying to close Blind

>> > Closed batches from the POS stations.

>> > --

>> > DDowningMO

>> >

>> > HQ 2.0.0110 / RMS 2.0.0110

>> > 4 Lanes, 4 Back Office

>> > Server 2003 SP2

>> > 2 locations

Posted by DDowningMO on April 15, 2008, 10:28 am

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Has this method been tried, and is it needed.

If this is needed, is this the official Microsoft andser? Everytime you
change tender types, you have to do this "twister" game to make RMS run?

Twister referes to: Put you lleft foot out, hold the enter key with your
right foot , push tab key with your nose, and Viola, RMS will run like new!
--
DDowningMO

HQ 2.0.0110 / RMS 2.0.0110
4 Lanes, 4 Back Office
Server 2003 SP2

"Jeff @ Check Point Software" wrote:

> DD,

> Go to an existing POS station | SO Admin | File | Configuration | change the

register number to the Back Office station | Go into POS and close the batch.

> Repeat for all other stations that need the new tender type to run the blind

closes.

> Then change the register number back to what it was originally.

> --

> Jeff

> Check Point Software

> Search this newsgroup -- http://tinyurl.com/2lmk4w (Stolen from DRS)

> =====================================================

> You must be using Outlook Express/Windows Mail or some other type of newsgroup

reader to

> see and download the file attachment(s). If you are not using a reader, follow

> the link below to setup Outlook Express. Click on "Open with newsreader"

> under the MS Retail Management System on the right.

> http://tinyurl.com/75bgz

> =====================================================

> How do we "send" the new tender type information to the Back Ofiice Stations

> that are used in Closing out?

> I have to change or add a new Tender Type for the POS stations. We used to

> have to z out all stations after adding. We can not z out our back office

> computer because we are now using RMS 2.0, and cannot run POS on it.

> With RMS 1.3 if you did not z out the Back Office computer you wuld get a

> server error 131 on the Back office computer when trying to close Blind

> Closed batches from the POS stations.

> --

> DDowningMO

> HQ 2.0.0110 / RMS 2.0.0110

> 4 Lanes, 4 Back Office

> Server 2003 SP2

> 2 locations

Posted by Alex on April 16, 2008, 12:16 pm

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I agree that this is a major hassle and should have been fixed a long time
ago.

The last time I added a tender to RMS 2.0 I had to copy the "non-POS" RMS
"registers" (a.k.a. RMS Manager only machines) registers to a new register
number (in RMS Manager - Database - Registers - Register List) and
change/copy them to a new register number and do the same thing for each and
on each computer in RMS Admin.

I haven't tried Jeff's solution but that seems to be easier and cleaner.

Hope this helps.

> Has this method been tried, and is it needed.

> If this is needed, is this the official Microsoft andser? Everytime you

> change tender types, you have to do this "twister" game to make RMS run?

> Twister referes to: Put you lleft foot out, hold the enter key with your

> right foot , push tab key with your nose, and Viola, RMS will run like

> new!

> --

> DDowningMO

> HQ 2.0.0110 / RMS 2.0.0110

> 4 Lanes, 4 Back Office

> Server 2003 SP2

> "Jeff @ Check Point Software" wrote:

>> DD,

>> Go to an existing POS station | SO Admin | File | Configuration | change

>> the register number to the Back Office station | Go into POS and close

>> the batch.

>> Repeat for all other stations that need the new tender type to run the

>> blind closes.

>> Then change the register number back to what it was originally.

>> --

>> Jeff

>> Check Point Software

>> Search this newsgroup -- http://tinyurl.com/2lmk4w (Stolen from DRS)

>> =====================================================

>> You must be using Outlook Express/Windows Mail or some other type of

>> newsgroup reader to

>> see and download the file attachment(s). If you are not using a reader,

>> follow

>> the link below to setup Outlook Express. Click on "Open with newsreader"

>> under the MS Retail Management System on the right.

>> http://tinyurl.com/75bgz

>> =====================================================

>> How do we "send" the new tender type information to the Back Ofiice

>> Stations

>> that are used in Closing out?

>> I have to change or add a new Tender Type for the POS stations. We used

>> to

>> have to z out all stations after adding. We can not z out our back

>> office

>> computer because we are now using RMS 2.0, and cannot run POS on it.

>> With RMS 1.3 if you did not z out the Back Office computer you wuld get

>> a

>> server error 131 on the Back office computer when trying to close Blind

>> Closed batches from the POS stations.

>> --

>> DDowningMO

>> HQ 2.0.0110 / RMS 2.0.0110

>> 4 Lanes, 4 Back Office

>> Server 2003 SP2

>> 2 locations

Posted by DDowningMO on April 16, 2008, 12:37 pm

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Thanks Jeff for the advice,

I did the steps Yesterday as outlined after we revised our tender types.
Will know tonight (maybe) if that worked. It was very easy to do this way. I
hope it works because I have to do it again soon.
--
DDowningMO

HQ 2.0.0110 / RMS 2.0.0110
4 Lanes, 4 Back Office
Server 2003 SP2

"Jeff @ Check Point Software" wrote:

> DD,

> Go to an existing POS station | SO Admin | File | Configuration | change the

register number to the Back Office station | Go into POS and close the batch.

> Repeat for all other stations that need the new tender type to run the blind

closes.

> Then change the register number back to what it was originally.

> --

> Jeff

> Check Point Software

> Search this newsgroup -- http://tinyurl.com/2lmk4w (Stolen from DRS)

> =====================================================

> You must be using Outlook Express/Windows Mail or some other type of newsgroup

reader to

> see and download the file attachment(s). If you are not using a reader, follow

> the link below to setup Outlook Express. Click on "Open with newsreader"

> under the MS Retail Management System on the right.

> http://tinyurl.com/75bgz

> =====================================================

> How do we "send" the new tender type information to the Back Ofiice Stations

> that are used in Closing out?

> I have to change or add a new Tender Type for the POS stations. We used to

> have to z out all stations after adding. We can not z out our back office

> computer because we are now using RMS 2.0, and cannot run POS on it.

> With RMS 1.3 if you did not z out the Back Office computer you wuld get a

> server error 131 on the Back office computer when trying to close Blind

> Closed batches from the POS stations.

> --

> DDowningMO

> HQ 2.0.0110 / RMS 2.0.0110

> 4 Lanes, 4 Back Office

> Server 2003 SP2

> 2 locations