Can not close the batch , Z Report

Posted by iraj on June 10, 2007, 2:39 am

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Hello, I Have a problem closing my day on store operations POS, what happen
was at the end of the day when I was about to do a z report and to close I
got a connection error meassage and the POS closed down with no z report
print it, I reopen the Store Operations POS (2.0) and I notice the balances
for the day is still there, so I try to do z report again, and this time I as
able to get a z report and it showed everything at zero, but when I go to my
custom botton Graphs I notice the balance still shows the same is my old
closing amount , so it did not close the batch, I went ahead and did a few
test $1.00 sales, and it keeps adding to the total of last day and when I do
a z report it still prints zero amount on everything, and my total is still
the same as todays plus the test $1.00 sales, so I cant close the batch
somehow, this is the first this has happen

Posted by Jeff @ Check Point Software on June 15, 2007, 1:58 am

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: quoted-printable

Iraj,

Look to see if the batch is still open in SO Manager | Journal | Update =
Batch Info | OK=20

--=20

Jeff=20
Check Point Software

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D

You must be using Outlook Express/Windows Mail or some other type of =
newsgroup reader to
see and download the file attachment(s). If you are not using a reader, =
follow
the link below to setup Outlook Express. Click on "Open with =
newsreader"
under the MS Retail Management System on the right.

http://tinyurl.com/75bgz
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D

Hello, I Have a problem closing my day on store operations POS, what =
happen=20
was at the end of the day when I was about to do a z report and to =
close I=20
got a connection error meassage and the POS closed down with no z =
report=20
print it, I reopen the Store Operations POS (2.0) and I notice the =
balances=20
for the day is still there, so I try to do z report again, and this =
time I as=20
able to get a z report and it showed everything at zero, but when I go =
to my=20
custom botton Graphs I notice the balance still shows the same is my =
old=20
closing amount , so it did not close the batch, I went ahead and did a =
few=20
test $1.00 sales, and it keeps adding to the total of last day and =
when I do=20
a z report it still prints zero amount on everything, and my total is =
still=20
the same as todays plus the test $1.00 sales, so I cant close the =
batch=20
somehow, this is the first this has happen
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<DIV><FONT color=3D#008000>Iraj,</FONT></DIV>
<DIV><FONT color=3D#008000></FONT> </DIV>
<DIV><FONT color=3D#008000>Look to see if the batch is still open in SO =
Manager |=20
Journal | Update Batch Info | OK </FONT></DIV>
<DIV><BR>-- <BR><BR>Jeff <BR>Check Point Software</DIV>
<DIV> </DIV>
<DIV>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D</DIV>
<DIV> </DIV>
<DIV>You must be using Outlook Express/Windows Mail or some other type =
of=20
newsgroup reader to<BR>see and download the file attachment(s).  If =
you are=20
not using a reader, follow<BR>the link below to setup Outlook =
Express. =20
Click on "Open with newsreader"<BR>under the MS Retail Management System =
on the=20
right.</DIV>
<DIV> </DIV>
<DIV><A=20
href=3D"http://tinyurl.com/75bgz">http://tinyurl.com/75bgz</A><BR>=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
<BR></DIV>
<BLOCKQUOTE=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #008000 2px solid; MARGIN-RIGHT: 0px">
<DIV>"iraj" <<A=20
=
.com</A>>=20
wrote in message <A=20
=
58390-B787-4DC5-8CF6-56E3522DEA84@microsoft.com</A>...</DIV>Hello,=20
I Have a problem closing my day on store operations POS, what happen =
<BR>was=20
at the end of the day when I was about to do a z report and to close I =
<BR>got=20
a connection error meassage and the POS closed down with no z report =
<BR>print=20
it, I reopen the Store Operations POS (2.0) and I notice the balances =
<BR>for=20
the day is still there, so I try to do z report again, and this time I =
as=20
<BR>able to get a z report and it showed everything at zero, but when =
I go to=20
my <BR>custom botton Graphs I notice the balance still shows the same =
is my=20
old <BR>closing amount , so it did not close the batch, I went ahead =
and did a=20
few <BR>test $1.00 sales, and it keeps adding to the total of last day =
and=20
when I do <BR>a z report it still prints zero amount on everything, =
and my=20
total is still <BR>the same as todays plus the test $1.00 sales, so I =
cant=20
close the batch <BR>somehow, this is the first this has=20
happen</BLOCKQUOTE></BODY></HTML>

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