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Close a billing cycle

 

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Subject Author Date
Close a billing cycle Jack T 10-18-2006
Posted by Jack T on October 18, 2006, 3:33 pm
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I am trying to close a billing cycle and am recieving the following error
message: has a balance discrepancy. Accounts Receivable indicates a balance
of $15.88. The last closing balance indicates a balance of $3,236.10 as of
9/13/2006. The afore mentioned customer has a zero balance. The customer
paid his bill in full and finance chgs. were assigned the same day. Finance
charges were written off with an adjustment to customer balance. All of this
occurred during the cycle we are trying to close. Any suggestions on how to
get around this?

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