DO NOT UPGRADE TO RMS SERVICE PACK 2 IF YOU HAVE ADD-ONS

Posted by Afshin Alikhani on June 4, 2008, 10:37 am

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NOTE

RMS service Pack 2 has now been released. This service pack has changed the
encryption logic of User Id and Password. If your add-ons require you to use
the User Id and Password DO NOT UPGRADE until you check with your Add-On
vendor. In the case of Retail Realm PLEASE DO NOT UPGRADE to latest service
pack until we have had time to release a fix for this problem.

Afshin Alikhani - afshin@retailrealm.co.uk
Retail Realm
= = = = = = = = = =

--
URL http://www.retailrealm.co.uk

Posted by Afshin Alikhani on June 4, 2008, 11:15 am

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If you use SQL command to update you can bypass the Service Pack password
issue for a time - whilst we wait for a fix from the add-on vendors

update cashier set password='password'
where number=1

this will set the password to password for cashier with login number 1 but
you can change it for whatever cashier
--
URL http://www.retailrealm.co.uk

"Afshin Alikhani" wrote:

> NOTE

> RMS service Pack 2 has now been released. This service pack has changed the

> encryption logic of User Id and Password. If your add-ons require you to use

> the User Id and Password DO NOT UPGRADE until you check with your Add-On

> vendor. In the case of Retail Realm PLEASE DO NOT UPGRADE to latest service

> pack until we have had time to release a fix for this problem.

> Afshin Alikhani - afshin@retailrealm.co.uk

> Retail Realm

> = = = = = = = = = =

> --

> URL http://www.retailrealm.co.uk

Posted by Thomas Eubank on July 6, 2008, 6:12 pm

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Afshin,

Any word on when a patch will be released for HQ Utilities and RR Import
Utility? I have avoided installing RMS SP2 thus far but with no word on when
to expect a fix I might discontinue the use of both RR applications to
address the bigger issues SP2 (and Hot Fix #10) corrects with RMS.

Quite frankly I have not been able to get any clear information out of RR on
when to expect this patch and am growing frustrated.

Any information would be helpful,
--
Thomas Eubank
System Administrator
Statewide Beverage LLC.

"Afshin Alikhani" wrote:

> NOTE

> RMS service Pack 2 has now been released. This service pack has changed the

> encryption logic of User Id and Password. If your add-ons require you to use

> the User Id and Password DO NOT UPGRADE until you check with your Add-On

> vendor. In the case of Retail Realm PLEASE DO NOT UPGRADE to latest service

> pack until we have had time to release a fix for this problem.

> Afshin Alikhani - afshin@retailrealm.co.uk

> Retail Realm

> = = = = = = = = = =

> --

> URL http://www.retailrealm.co.uk

Posted by Afshin on July 7, 2008, 12:37 am

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Store and HQ Utility fix will be out with version 10 in the next 10 days

Afshin Alikhani - afshin@retailrealm.co.uk
Retail Realm
= = = = = = = = = =

> NOTE

> RMS service Pack 2 has now been released. This service pack has changed

> the

> encryption logic of User Id and Password. If your add-ons require you to

> use

> the User Id and Password DO NOT UPGRADE until you check with your Add-On

> vendor. In the case of Retail Realm PLEASE DO NOT UPGRADE to latest

> service

> pack until we have had time to release a fix for this problem.

> Afshin Alikhani - afshin@retailrealm.co.uk

> Retail Realm

> = = = = = = = = = =

> --

> URL http://www.retailrealm.co.uk