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Subject Author Date
Database error in POS 2.0 MrBill 07-07-2008
Posted by MrBill on July 7, 2008, 4:04 pm
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 I just started getting this msg "A problem occurred while checking your store
database." Now it won't let me back up.

This has been going on for a week - my [stupid] salespeople just told me.
Now, it's too late to restore from backup w/o redoing a week's worth of
receipts. Nightmare.

Anybody know a way out of this???

Posted by JerryData on July 7, 2008, 5:29 pm
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 How old is your database (and how big)?
Before getting into the nuts and bolts of the database, try connecting to it
from the store admin and reindexing it.
--
-Jerry
JR Data Inc.


"MrBill" wrote:

> I just started getting this msg "A problem occurred while checking your store
> database." Now it won't let me back up.
>
> This has been going on for a week - my [stupid] salespeople just told me.
> Now, it's too late to restore from backup w/o redoing a week's worth of
> receipts. Nightmare.
>
> Anybody know a way out of this???

Posted by MrBill on July 7, 2008, 5:39 pm
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Thanks for the reply... I already tried to reindex. Still got the error msg.
I'm not at the store right now so I can't give you the specifics, but POS was
installed in March of 06 and has maybe 2500 inventory items. Only 1 register,
1 machine. Everything's functioning properly except for the error msg and the
fact that it won't back up (even after skipping the database check). Excuse a
dumb question... is the database backed up on a MS server?

Thx, Bill

"JerryData" wrote:

> How old is your database (and how big)?
> Before getting into the nuts and bolts of the database, try connecting to it
> from the store admin and reindexing it.
> --
> -Jerry
> JR Data Inc.
>
>
> "MrBill" wrote:
>
> > I just started getting this msg "A problem occurred while checking your
store
> > database." Now it won't let me back up.
> >
> > This has been going on for a week - my [stupid] salespeople just told me.
> > Now, it's too late to restore from backup w/o redoing a week's worth of
> > receipts. Nightmare.
> >
> > Anybody know a way out of this???

Posted by MrBill on July 7, 2008, 10:33 pm
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Hi Jeff,

Database Check is what gave me the error msg. We do backup daily. It's just
that neither of my salesgirls let me know about the msg until the db hadn't
been backed up for about a week. Any idea what's causing the msg???

Thx, Bill



"Jeff @ Check Point Software" wrote:

> Bill,
>
> No, MS doesn't back up your files.
>
> Did you or did you not try Database Check? If not, do it
>
> Manager | Tools | Database | Check
>
> Should always run a check before a re-index.
>
> Also backup more often, like daily. We setup our clients to backup hourly.
>
> --
>
> Jeff
> Check Point Software
>
> Search this newsgroup -- http://tinyurl.com/2lmk4w (Stolen from DRS)
> =====================================================
>
> You must be using Outlook Express/Windows Mail or some other type of newsgroup
reader to
> see and download the file attachment(s). If you are not using a reader, follow
> the link below to setup Outlook Express. Click on "Open with newsreader"
> under the MS Retail Management System on the right.
>
> http://tinyurl.com/75bgz
> =====================================================
>
>
> Thanks for the reply... I already tried to reindex. Still got the error msg.
> I'm not at the store right now so I can't give you the specifics, but POS
was
> installed in March of 06 and has maybe 2500 inventory items. Only 1
register,
> 1 machine. Everything's functioning properly except for the error msg and
the
> fact that it won't back up (even after skipping the database check). Excuse
a
> dumb question... is the database backed up on a MS server?
>
> Thx, Bill
>
> "JerryData" wrote:
>
> > How old is your database (and how big)?
> > Before getting into the nuts and bolts of the database, try connecting to
it
> > from the store admin and reindexing it.
> > --
> > -Jerry
> > JR Data Inc.
> >
> >
> > "MrBill" wrote:
> >
> > > I just started getting this msg "A problem occurred while checking your
store
> > > database." Now it won't let me back up.
> > >
> > > This has been going on for a week - my [stupid] salespeople just told
me.
> > > Now, it's too late to restore from backup w/o redoing a week's worth of
> > > receipts. Nightmare.
> > >
> > > Anybody know a way out of this???

Posted by root on July 8, 2008, 1:53 pm
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what error message and message # do you get when you try to re-index?



> Hi Jeff,
>
> Database Check is what gave me the error msg. We do backup daily. It's
> just
> that neither of my salesgirls let me know about the msg until the db
> hadn't
> been backed up for about a week. Any idea what's causing the msg???
>
> Thx, Bill
>
>
>
> "Jeff @ Check Point Software" wrote:
>
>> Bill,
>>
>> No, MS doesn't back up your files.
>>
>> Did you or did you not try Database Check? If not, do it
>>
>> Manager | Tools | Database | Check
>>
>> Should always run a check before a re-index.
>>
>> Also backup more often, like daily. We setup our clients to backup
>> hourly.
>>
>> --
>>
>> Jeff
>> Check Point Software
>>
>> Search this newsgroup -- http://tinyurl.com/2lmk4w (Stolen from DRS)
>> =====================================================
>>
>> You must be using Outlook Express/Windows Mail or some other type of
>> newsgroup reader to
>> see and download the file attachment(s). If you are not using a reader,
>> follow
>> the link below to setup Outlook Express. Click on "Open with newsreader"
>> under the MS Retail Management System on the right.
>>
>> http://tinyurl.com/75bgz
>> =====================================================
>>
>>
>> Thanks for the reply... I already tried to reindex. Still got the error
>> msg.
>> I'm not at the store right now so I can't give you the specifics, but
>> POS was
>> installed in March of 06 and has maybe 2500 inventory items. Only 1
>> register,
>> 1 machine. Everything's functioning properly except for the error msg
>> and the
>> fact that it won't back up (even after skipping the database check).
>> Excuse a
>> dumb question... is the database backed up on a MS server?
>>
>> Thx, Bill
>>
>> "JerryData" wrote:
>>
>> > How old is your database (and how big)?
>> > Before getting into the nuts and bolts of the database, try
>> connecting to it
>> > from the store admin and reindexing it.
>> > --
>> > -Jerry
>> > JR Data Inc.
>> >
>> >
>> > "MrBill" wrote:
>> >
>> > > I just started getting this msg "A problem occurred while checking
>> your store
>> > > database." Now it won't let me back up.
>> > >
>> > > This has been going on for a week - my [stupid] salespeople just
>> told me.
>> > > Now, it's too late to restore from backup w/o redoing a week's
>> worth of
>> > > receipts. Nightmare.
>> > >
>> > > Anybody know a way out of this???



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