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Posted by Glenn Adams [MVP - Retail Mgmt on July 7, 2005, 4:42 pm
Please log in for more thread options I don't know what that particular error means, but if it's happening for all
debit transactions I would guess that there are 3 possibilities:
1) Your PINPad has not been injected with an encryption Key - it actually
has to be sent to the bank to be injected at their facility.
2) Your Merchant account has not been set up to accept Debit (on the Banks
End)
3) Your Account information has not been correctly or completely entered
into Store Operations Administrator.
What version of RMS are you using? You can find this by opening any of the
Store Operations programs and going to Help/About. StoreOperations SP2
added some additional fields for Debit Cards, so if you are not upto at
least SP2 that may be your problem.
--
Glenn Adams
Tiber Creek Consulting
http://www.tibercreek.com
glenn@tibercreek.com
----------------------------------------------
Please DO NOT respond to me directly but post all responses here in the
newsgroup so that all can share the information
> This occurs on all debit transactions. This error occurs after entering
> the
> pin number. Credit card authorization is ok. We are using Bank of America
> for
> processing if that helps.
> Thank you
>
> "Glenn Adams [MVP - Retail Mgmt]" wrote:
>
>> is this happening for ALL Debit transactions, or just some?
>>
>> --
>> Glenn Adams
>> Tiber Creek Consulting
>> http://www.tibercreek.com
>> glenn@tibercreek.com
>> ----------------------------------------------
>> Please DO NOT respond to me directly but post all responses here in the
>> newsgroup so that all can share the information
>>
>>
>>
>> >I am getting an error while trying to authorize a debit transaction. The
>> > error message appears in the "authorization" box. The error number is
>> > 06:Error 0141. My retail partner has been trying to work on this error
>> > for
>> > 3
>> > weeks, with no resolve. Any suggestions would be great. Thanks in
>> > advance.
>>
>>
>>
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