Default Change Tender

Posted by Kirsten on May 1, 2007, 7:09 am

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When we are using the POS occassionally the system defaults the change tender
to cheque or credit card, and I have checked that it is setup to be cash and
reindexed the database and this still keeps happening ! any suggestions
please !!!!

Posted by GregDxb on May 1, 2007, 9:21 am

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hi kirsten,
check out the display order of your tender type... :)
make the cash as first to be display..so that if your cashier, will just
hit enter without looking where the cursor parks 2 tender screen...your sure
that it goes to cash always.

Hope it help :)

"Kirsten" wrote:

> When we are using the POS occassionally the system defaults the change tender

> to cheque or credit card, and I have checked that it is setup to be cash and

> reindexed the database and this still keeps happening ! any suggestions

> please !!!!

Posted by Mike on May 16, 2007, 8:21 am

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How do you go about changing the order of the tender types in POS (not RMS)?
I added a tender type and now cash is not first, which upsets people.

Thanks!

"GregDxb" wrote:

> hi kirsten,

> check out the display order of your tender type... :)

> make the cash as first to be display..so that if your cashier, will just

> hit enter without looking where the cursor parks 2 tender screen...your sure

> that it goes to cash always.

> Hope it help :)

> "Kirsten" wrote:

> > When we are using the POS occassionally the system defaults the change

tender

> > to cheque or credit card, and I have checked that it is setup to be cash and

> > reindexed the database and this still keeps happening ! any suggestions

> > please !!!!

Posted by Mike on May 16, 2007, 8:42 am

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Disregard...

I found that payment method display order under

Settings --> Options --> Store Settings

Click on the Payment tab and then display order.

"Mike" wrote:

> How do you go about changing the order of the tender types in POS (not RMS)?

> I added a tender type and now cash is not first, which upsets people.

> Thanks!

> "GregDxb" wrote:

> > hi kirsten,

> > check out the display order of your tender type... :)

> > make the cash as first to be display..so that if your cashier, will just

> > hit enter without looking where the cursor parks 2 tender screen...your sure

> > that it goes to cash always.

> >

> > Hope it help :)

> >

> > "Kirsten" wrote:

> >

> > > When we are using the POS occassionally the system defaults the change

tender

> > > to cheque or credit card, and I have checked that it is setup to be cash

and

> > > reindexed the database and this still keeps happening ! any suggestions

> > > please !!!!

Posted by Glenn Adams [MVP - Retail Mgmt on May 1, 2007, 10:21 am

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Are you talking about returning Change on a sale transaction (sale =
$10.00, customer tenders $20.00 bill, change is $10.00), or the default
tender for a *return*?

If you recall a transaction for a return, RMS will default to the tender
type that the original transaction was paid by. This is the only thing
I can think of that is even remotely similar to what you are describing...

Glenn Adams
Tiber Creek Consulting
http://www.tibercreek.com
glenn@tibercreek.com
----------------------------------------------
Please DO NOT respond to me directly but post all responses here in the
newsgroup so that all can share the information.

Kirsten wrote:

> When we are using the POS occassionally the system defaults the change tender

> to cheque or credit card, and I have checked that it is setup to be cash and

> reindexed the database and this still keeps happening ! any suggestions

> please !!!!