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Subject Author Date
EDC BATCH Gill 08-02-2006
`--> Re: EDC BATCH Greg Williams08-04-2006
Posted by Gill on August 2, 2006, 3:26 pm
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I have one bad credit card return batch and It dont let me sattle the batch.
I tried to recall the trnsation But I couldnt find it on recall.
Can you help me to remove this batch from edc btach then I can sattle it ?

Posted by Greg Williams on August 4, 2006, 9:06 am
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I have seen this happen when someone rings through a credit card transaction
and then voids it but chooses cash as the tender during the void. You will
need to write a SQL query to go into the EDC authorization table and remove
that transaction. If you aren't familiar with SQL statements then you
should get your RMS reseller to do this for you. A qualified person can
handle it in a few minutes.


>I have one bad credit card return batch and It dont let me sattle the
>batch.
> I tried to recall the trnsation But I couldnt find it on recall.
> Can you help me to remove this batch from edc btach then I can sattle it ?



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