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Posted by Alex on August 8, 2008, 5:07 pm
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Can you please post the SQL scripts to "resend" the EDC batch?
As far as I know some of the information (CC number) gets changed or rather
encrypted differently after RMS "thinks" that the EDC batch has been
settled.
P.S. I am using the RMS internal EDC processing.
> If you are using the internal EDC setup in RMS out of the box you will
> always have to settle your batch. Out of the Box RMS only supports a
> direct conenction(no direct dial) There are ways to resend your batch but
> its not something for the average joe(requires SQL Scripting) Call Vital,
> They are the ones that are actually processing your cards BA is just a
> middleman saying thank you for your money.
>
> Are you getting any errors when settling?
> Are you using the Direct method in RMS or a 3rd party software like
> PCHarge?
> Is there a specific card type that is not working?
>
> Let me know.
>
> Thanks,
> Maurice
>
>
> ===========================
>> Hello
>>
>> Where are you based?
>>
>> We use a company that authorises all their transactions via broadband.
>> This
>> rules out having to 'settle' your CC transactions at the EOD. Everything
>> is
>> banked immediately and there is a web service where you can check this
>> online
>> immediately.
>>
>> Let me know where you are based and I will see if we can assist you with
>> this option.
>> --
>> Jenny
>>
>>
>> "CD" wrote:
>>
>>> Also, I just found out from Microsoft that even though an approval code
>>> is
>>> entered during a transaction, the card will still show settled in the
>>> report
>>> and go through. The way that you find out it is a bad approval code is
>>> when
>>> you don't get the funding!!!
>>>
>>>
>>> "CD" wrote:
>>>
>>> > I am quite frustrated over our EDC process. We have used 3 different
>>> > merchant services providers (currently BofA) and continue to have
>>> > problems.
>>> > Here is what I'm currently dealing with. Any help would be great b/c
>>> > I can't
>>> > seem to get in touch with anyone that has an answer!
>>> >
>>> > 1.) We are receiving less than a 6 digit approval code from VITAL.
>>> > We
>>> > NEVER type in manually so I'm not sure what is happening.
>>> > 2.) On more than one occassion our batches are lost and transactions
>>> > are
>>> > not seen by our merchant services provider. The cards have approval
>>> > codes
>>> > but Merchant Services never receive them and therefore it is not
>>> > funded. We
>>> > can't resend batches (that I know about).
>>> >
>>> > I'm beginning to think this is a Microsoft or VITAL issue since we
>>> > have had
>>> > this with 3 different banks (including BofA which I hear is
>>> > recommended by
>>> > most).
>>> >
>>> > Any ideas?
>
>
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