Employee's sales totals are wrong

Posted by Marc on March 25, 2007, 1:00 pm

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Craig,

Unfortuanately no. I usually make Tampa/Orlando shows, being in S Florida.
Maybe next year!!

Marc

> Marc, are you going to AC next weekend? If you are I'd like to say hello.

> Craig

>> Sorry - I didn't read careful enough. I was thinking RMS, not POS.

>> Marc

>>>> If you are concerned with commission calculation, go to the items

>>>> properties

>>>> | Commision tab and check "Do Not Allow Commission for This Item".

>>>> Commission will not be calculated on sales of tis item.

>>>>

>>>> Marc

>>>>

>>>> Hey Marc, thanks for your reply. However there isn't a commision tab

>>>> for an item in our MS Dynamics POS 2.0 System. I also did a help

>>>> search on Commision and it turned up empty. There got to be a way to

>>>> exclude these overhead items from a employee's commision, but I haven;t

>>>> found it. Doesn't everyone have this problem?

>>>

>>> Bob

>>>>

>>>> > We have just installed MS Dynamics POS 2.0 and was wondering if any

>>>> > of

>>>> > you experts can help us out. We have non-inventory items set up in a

>>>> > department for shipping, crating etc. When we enter one of these

>>>> > items in POS the sale's line item and totals are fine, but the

>>>> > problem

>>>> > is they are also showing up on the employee's total sales amount.

>>>> > For

>>>> > instance if the sale was for a $100 item and we charges $15 for

>>>> > shipping, we only want the employee to be credited for a $100 sale

>>>> > not

>>>> > $115 as is being done now. What are we doing wrong? Desperately

>>>> > need

>>>> > help. TIA- Hide quoted text -

>>>>

>>>> - Show quoted text -

>>>

Posted by Jeff Blucher [MSFT] on March 26, 2007, 9:40 am

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Bob,

Which report are you using to calculate the employee's sales? Try using the
Detailed Sales Report. You could add a filter to exclude any items that
don't count towards their actual sales. Employee information isn't shown on
the default report, so you'll have to add the hidden columns. Then group by
the employee for totals.

Jeff

-- I thought I replied to this earlier, but I didn't see my post. If you
see a dupe of this later, please ignore.

> We have just installed MS Dynamics POS 2.0 and was wondering if any of

> you experts can help us out. We have non-inventory items set up in a

> department for shipping, crating etc. When we enter one of these

> items in POS the sale's line item and totals are fine, but the problem

> is they are also showing up on the employee's total sales amount. For

> instance if the sale was for a $100 item and we charges $15 for

> shipping, we only want the employee to be credited for a $100 sale not

> $115 as is being done now. What are we doing wrong? Desperately need

> help. TIA