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Posted by Craig on January 15, 2008, 4:49 pm
Please log in for more thread options I don't think you will get a definite answer to this one. Some people will
always recall the original transaction to make a return so that they get the
correct $ amount to return. Some(like myself)require a receipt for returns
so I add the item being returned manually to a sales transaction making sure
that the correct $ is being returned from the receipt. I have found this way
to be quicker and in a busy enviroment that's important. By the way you can
toggle returns off and on by using Shift-F3. I usually scan items being
bought first and then toggle return mode on with Shift-F3 and then scan the
item or items being returned.
Craig
> Is there a preferred way to do this, though? Should I always recall the
> original sale for return and then add the sale item to it? Or, is it fine
> to "stay in sales mode" scan the item to be returned, make the QTY -1 and
> then scan the sale item?
>
> I just want to be sure that I'm using proper procedure.
>
> Craig wrote:
>> There's no problem in selling and returning on the same transaction.
>> Just make sure your return shows a negative and the one you're
>> selling doesn't. Craig
>>
>>> Is is possible to return and sell an item in the same transaction?
>>> For example, a customer wants to return clothing in one size and get
>>> the same item in another size. There is no price difference. Is
>>> there any problem with recalling the original transaction for return
>>> and then scanning the right size item in that same transaction?
>>>
>>> Also, is it possible to return one or more item and simultaneously
>>> buy one or more items with different prices/total costs?
>>>
>>> RMS Help file doesn't have information on this.
>>>
>>> ______________________________________________________
>>>
>>> Larry Leveen
>>> OlyBikes
>>> Bikes, Parts, Repairs
>>> & GREAT Customer Service!
>>>
>>> 124 State Avenue NE
>>> Olympia, WA 98501
>>>
>>> P: 360-753-7525
>>> F: 360-528-7526
>>> info@olybikes.com
>>>
>>> www.olybikes.com
>>> Featuring free bike advocacy and safety materials!
>
> --
>
>
>
> ______________________________________________________
>
> Larry Leveen
> OlyBikes
> Bikes, Parts, Repairs
> & GREAT Customer Service!
>
> 124 State Avenue NE
> Olympia, WA 98501
>
> P: 360-753-7525
> F: 360-528-7526
> info@olybikes.com
>
> www.olybikes.com
> Featuring free bike advocacy and safety materials!
>
>
>
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