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Subject Author Date
Failed CC tarnsaction Rob 05-26-2006
Posted by Rob on May 26, 2006, 9:45 am
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 Hello:
I use PCChargePro with Store Ops. There are times when PCCharge pro fails
during the first attempt to process a transaction and the cashier must
process the transaction again. The fraud protection option in PCCharge pro
prevents duplicate transactions. How do I force the transaction through RMS
while maintaining the necessary fraud potection features of PCCharge?
Thanks,
Rob

Posted by Brad on May 29, 2006, 6:31 pm
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 Try putting an upper case F in front of the card number before processing.
I know that works in the GUI of PCCharge. Not sure if it works through RMS,
though.

-brad

"Rob" wrote:

> Hello:
> I use PCChargePro with Store Ops. There are times when PCCharge pro fails
> during the first attempt to process a transaction and the cashier must
> process the transaction again. The fraud protection option in PCCharge pro
> prevents duplicate transactions. How do I force the transaction through RMS
> while maintaining the necessary fraud potection features of PCCharge?
> Thanks,
> Rob

Posted by Rob on May 29, 2006, 8:32 pm
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Thanks. The 'F' option doesn't work through RMS...I appreciate your suggestion.
Rob

"Brad" wrote:

> Try putting an upper case F in front of the card number before processing.
> I know that works in the GUI of PCCharge. Not sure if it works through RMS,
> though.
>
> -brad
>
> "Rob" wrote:
>
> > Hello:
> > I use PCChargePro with Store Ops. There are times when PCCharge pro fails
> > during the first attempt to process a transaction and the cashier must
> > process the transaction again. The fraud protection option in PCCharge pro
> > prevents duplicate transactions. How do I force the transaction through RMS
> > while maintaining the necessary fraud potection features of PCCharge?
> > Thanks,
> > Rob

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