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Subject Author Date
Failure to post batches directly in Quickbooks Pro relo6840 07-14-2005
Posted by relo6840 on July 14, 2005, 11:07 am
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 We are trying to accomplish some test trials in order to finalize our
interface with Quickbooks Pro 2004. For some reason, after following every
step as per the RMS Manual, we are getting an error message in RMS stating
that the posting has failed due to: "Quickbooks error message: Transaction
split lines to accounts receivable must include a customer on that split
line."

Does anyone have a solution to this problem? WE ARE DESPERATE HERE.

Thanks in advance for your help.

Respectfully,
René


Posted by Greg Williams on July 14, 2005, 2:16 pm
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 This is because Quickbooks is requiring more information than RMS is sending
over. Refer to Knowledgebase article #837803 on customersource. It will
tell you how to get around this error.

> We are trying to accomplish some test trials in order to finalize our
> interface with Quickbooks Pro 2004. For some reason, after following
> every
> step as per the RMS Manual, we are getting an error message in RMS stating
> that the posting has failed due to: "Quickbooks error message: Transaction
> split lines to accounts receivable must include a customer on that split
> line."
>
> Does anyone have a solution to this problem? WE ARE DESPERATE HERE.
>
> Thanks in advance for your help.
>
> Respectfully,
> René




Posted by relo6840 on July 14, 2005, 12:00 pm
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Please excuse my ignorance, but how do I get to that article.

And I do sincereley appreciate your help.

Respectfully,
René

"Greg Williams" wrote:

> This is because Quickbooks is requiring more information than RMS is sending
> over. Refer to Knowledgebase article #837803 on customersource. It will
> tell you how to get around this error.
>
> > We are trying to accomplish some test trials in order to finalize our
> > interface with Quickbooks Pro 2004. For some reason, after following
> > every
> > step as per the RMS Manual, we are getting an error message in RMS stating
> > that the posting has failed due to: "Quickbooks error message: Transaction
> > split lines to accounts receivable must include a customer on that split
> > line."
> >
> > Does anyone have a solution to this problem? WE ARE DESPERATE HERE.
> >
> > Thanks in advance for your help.
> >
> > Respectfully,
> > René
>
>
>


Posted by MHPNW STAFF on July 14, 2005, 12:39 pm
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hope this will help
https://mbs.microsoft.com/knowledgebase/KBDisplay.aspx?scid=kb;en-us;862481

https://mbs.microsoft.com/knowledgebase/KBDisplay.aspx?scid=kb;en-us;837803

https://mbs.microsoft.com/knowledgebase/KBDisplay.aspx?scid=kb;en-us;836444




> Please excuse my ignorance, but how do I get to that article.
>
> And I do sincereley appreciate your help.
>
> Respectfully,
> René
>
> "Greg Williams" wrote:
>
> > This is because Quickbooks is requiring more information than RMS is
sending
> > over. Refer to Knowledgebase article #837803 on customersource. It
will
> > tell you how to get around this error.
> >
> > wrote in message
> > > We are trying to accomplish some test trials in order to finalize our
> > > interface with Quickbooks Pro 2004. For some reason, after following
> > > every
> > > step as per the RMS Manual, we are getting an error message in RMS
stating
> > > that the posting has failed due to: "Quickbooks error message:
Transaction
> > > split lines to accounts receivable must include a customer on that
split
> > > line."
> > >
> > > Does anyone have a solution to this problem? WE ARE DESPERATE HERE.
> > >
> > > Thanks in advance for your help.
> > >
> > > Respectfully,
> > > René
> >
> >
> >




Posted by MHPNW STAFF on July 14, 2005, 12:35 pm
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One thing to double check is that you have to have your Vendors listed in
both RMS, and Quickbooks, and they have to match (case for case ) letter by
letter or you will get a error message


> This is because Quickbooks is requiring more information than RMS is
sending
> over. Refer to Knowledgebase article #837803 on customersource. It will
> tell you how to get around this error.
>
> wrote in message
> > We are trying to accomplish some test trials in order to finalize our
> > interface with Quickbooks Pro 2004. For some reason, after following
> > every
> > step as per the RMS Manual, we are getting an error message in RMS
stating
> > that the posting has failed due to: "Quickbooks error message:
Transaction
> > split lines to accounts receivable must include a customer on that split
> > line."
> >
> > Does anyone have a solution to this problem? WE ARE DESPERATE HERE.
> >
> > Thanks in advance for your help.
> >
> > Respectfully,
> > René
>
>




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