Fed up with dropped cable connection

Posted by zoostation on August 7, 2006, 9:23 am

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I am contantly losing my cable connection causing me to have to write down
credit card information, put the transaction on hold, and process it through
once the internet service is restored.

Does anyone reccomend DSL service? I know there is a slower upload, but I
think it may be more stable.

Is there a better solution?

Posted by Morris Paint on August 7, 2006, 10:37 am

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It's not the type of connection, it's the provider. I've had cable at my
house and DSL at work for years now and my cable connection is by far the
more stable of the two. You just have to research providers in your area.
www.dslreports.com is a good place to start.

>I am contantly losing my cable connection causing me to have to write down

> credit card information, put the transaction on hold, and process it

> through

> once the internet service is restored.

> Does anyone reccomend DSL service? I know there is a slower upload, but I

> think it may be more stable.

> Is there a better solution?

Posted by Marc on August 7, 2006, 1:53 pm

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I agree with Morris, that it is more the quality of the provider than the
type of broadband. There is always a little luck too. ;) I have 3 DSL
locations, 2 were always rock solid. One was a chronic/intermittent problem
until after months a GOOD tech found the problem and fixed it. Your provider
may or may not have control over the quality of the lines in your location.

Upload speed shouldn't be an issue for credit card approvals at any
broadband type speed.

Marc

>I am contantly losing my cable connection causing me to have to write down

> credit card information, put the transaction on hold, and process it

> through

> once the internet service is restored.

> Does anyone reccomend DSL service? I know there is a slower upload, but I

> think it may be more stable.

> Is there a better solution?

Posted by Glenn Adams [MVP - Retail Mgmt on August 8, 2006, 2:08 pm

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I agree with the other posters that it's more about the provider than
cable vs. dsl. On the other hand, you usually only have one choice of
provider to your location, so it works out the same...

Personally, I've never had much luck with DSL. Seems like I'm always at
the farthest possible distance from the central office.

See if you can get verizon's FIOS Fiber service. That's pretty new, so
there's not all that much historical data on reliabiltiy, but everyone I
know who has it says it's great. Just one more possible option.

Glenn Adams
Tiber Creek Consulting
http://www.tibercreek.com
glenn@tibercreek.com
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zoostation wrote:

> I am contantly losing my cable connection causing me to have to write down

> credit card information, put the transaction on hold, and process it through

> once the internet service is restored.

> Does anyone reccomend DSL service? I know there is a slower upload, but I

> think it may be more stable.

> Is there a better solution?