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Subject Author Date
Ghost Matrix Items Hat Man 07-06-2005
---> Re: Ghost Matrix Items Glenn Adams [MVP - Retail...07-06-2005
Posted by Hat Man on July 6, 2005, 11:28 am
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I have an item within a matrix that I need to modify. When I scan a tagged
item it comes up on the register with wrong information. When I try to look
it up in the Store Operations POS or Manager to correct the problem it is not
there. Can anyone tell me what the problem is and how I can find and modify
this item?


Posted by Glenn Adams [MVP - Retail Mgmt on July 6, 2005, 4:17 pm
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It's probably been marked as Inactive. Inactive items are not displayed in
item lists, but they will be added to the transaction screen if scanned, or
if selected through a matrix lookup.

Go to the Inventory Wizard, and select the second to last task - "Make Items
Active".

--
Glenn Adams
Tiber Creek Consulting
http://www.tibercreek.com
glenn@tibercreek.com
----------------------------------------------
Please DO NOT respond to me directly but post all responses here in the
newsgroup so that all can share the information



>I have an item within a matrix that I need to modify. When I scan a tagged
> item it comes up on the register with wrong information. When I try to
> look
> it up in the Store Operations POS or Manager to correct the problem it is
> not
> there. Can anyone tell me what the problem is and how I can find and
> modify
> this item?




Posted by Hat Man on July 6, 2005, 2:39 pm
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Yup, that was it. Thanks.

"Glenn Adams [MVP - Retail Mgmt]" wrote:

> It's probably been marked as Inactive. Inactive items are not displayed in
> item lists, but they will be added to the transaction screen if scanned, or
> if selected through a matrix lookup.
>
> Go to the Inventory Wizard, and select the second to last task - "Make Items
> Active".
>
> --
> Glenn Adams
> Tiber Creek Consulting
> http://www.tibercreek.com
> glenn@tibercreek.com
> ----------------------------------------------
> Please DO NOT respond to me directly but post all responses here in the
> newsgroup so that all can share the information
>
>
>
> >I have an item within a matrix that I need to modify. When I scan a tagged
> > item it comes up on the register with wrong information. When I try to
> > look
> > it up in the Store Operations POS or Manager to correct the problem it is
> > not
> > there. Can anyone tell me what the problem is and how I can find and
> > modify
> > this item?
>
>
>


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