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Posted by Sean on December 22, 2005, 12:58 pm
Please log in for more thread options Thanks for all the help everyone (Rob, Jeff, and Glenn) :-)
Happy Holidays to all,
Sean
"Glenn Adams [MVP - Retail Mgmt]" wrote:
> Use OPOS for printers 1 & 2. There is an option in SO Manager
> File/Configuration that says "Share OPOS printer with other applications" -
> you want to check that.
>
> Generally if you have the Windows driver installed for the receipt printer,
> OPOS will go insane, not sure why it seems to be working ok for you with
> both installed...
>
> --
> --
> Glenn Adams
> Tiber Creek Consulting
> http://www.tibercreek.com
> glenn@tibercreek.com
> ----------------------------------------------
> Please DO NOT respond to me directly but post all responses here in the
> newsgroup so that all can share the information
>
> > Hi Rob,
> >
> > I gave your suggestion a try and had mixed results.
> >
> > Problem: I want to print a standard sales receipt with pricing and a
> > second
> > gift receipt without pricing when needed from the same receipt printer but
> > with different receipt templates. Also, I have another network printer set
> > as
> > the default printer to print full page reports from the same POS station.
> >
> > Your solution works fine if the receipt printer is set as the default
> > printer and printing reports from the same POS station is not needed.
> > Also,
> > the Windows drivers print slower than the OPOS drivers. If I try to use
> > OPOS
> > drivers for printer 1 and printer 2 RMS gives an error "printer is being
> > used
> > by another application" when trying to print the gift receipt. See the
> > different scenarios below for my results.
> >
> >
> > Scenario 1: Using the same printer set printer 1 to "automatically print
> > receipts" and use Windows drivers for printer 2 set to "do not print
> > receipt"
> > but to journal receipt. Then use shift + F11 to print gift receipt.
> > Result 1: If using Windows driver for printer 1, the sales receipt prints
> > slow, and printer 2 prints to my default injet printer instead of the
> > receipt
> > printer.
> >
> > Scenario 2: Using the same printer set printer 1 to "automatically print
> > receipts" and use Windows drivers for printer 2 set to "do not print
> > receipt"
> > but to journal receipt. Then use shift + F11 to print gift receipt. This
> > time
> > I set the receipt printer as the default printer.
> > Result 2: If using Windows driver for printer 1, the sales receipt prints
> > slow and printer 2 prints the gift receipt from the same receipt printer.
> > New Problem:Since you cannot select a printer in Manager to print reports
> > you must switch the default printer or switch workstations for reports.
> >
> > Scenario 3: Using the same printer, set printer 1 using OPOS drivers to
> > "automatically print receipts" and use Windows drivers for printer 2 set
> > to
> > "do not print receipt" but to journal receipt. Then use shift + F11 to
> > print
> > gift receipt.
> > Result 3: If OPOS drivers are used for printer 1, the sales receipt prints
> > very fast, and printer 2 prints to my default inkjet printer instead of
> > the
> > receipt printer.
> >
> > Scenario 4: Using the same printer set printer 1 to "automatically print
> > receipts" and use Windows drivers for printer 2 set to "only print after
> > asking cashier." Also, the receipt printer is not set as the default
> > printer
> > Result 4: If using Windows driver for printer 1, the sales receipt prints
> > slow, (very fast with OPOS drivers) and printer 2 prints to the receipt
> > printer when a gift receipt is needed. And, I can still print reports from
> > the POS station.
> >
> >
> > Any thoughts?
> >
> > Thanks,
> >
> > Sean
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > "Rob" wrote:
> >
> >> Sean,
> >>
> >> Is your RMS Partner not helping you set the system up?
> >> Even though I could teach someone how to use the system in 15 minutes, it
> >> can be very overwhelming for a newbie with all the different settings and
> >> options. It is almost worth the time and money to pay a partner $400-$600
> >> to
> >> help setup and train on the POS.
> >> But that is my opinion and everybody has there own reasons for doing
> >> things.
> >>
> >> Rob
> >>
> >> "Sean Sullivan" wrote:
> >>
> >> > Rob,
> >> >
> >> > Thanks I'll have to try that we are new to RMS and I am hunting these
> >> > discussions for anything helpful.
> >> >
> >> > Cheers!
> >> >
> >> >
> >> >
> >> > "Rob" wrote:
> >> >
> >> > > Sean,
> >> > >
> >> > > You can use the same printer that is defined in the Printers and
> >> > > Faxes
> >> > > window for both Receipt Printer 1 and Receipt Printer 2. Just toggle
> >> > > Receipt
> >> > > Printer 2 to Do not print receipt but Journal receipt that way at the
> >> > > pos
> >> > > you can press Shift + F11 - Reprint and it will print your gift
> >> > > receipt.
> >> > >
> >> > > Rob
> >> > >
> >> > > message
> >> > > > The other thing you wil need to do is set up a second printer to
> >> > > > print the
> >> > > > gift receipt. I have added the receipt printer ( we use an Epson
> >> > > > TM-T88IIIP)
> >> > > > with a Windows driver so the system thinks there are two printer
> >> > > > (you
> >> > > > probably don't want to set it as the default either). Then in Store
> >> > > > OP
> >> > > > Manager set the second printer in the register list in the
> >> > > > properties list
> >> > > > as
> >> > > > a window printer with the same name, select your receipt printer
> >> > > > option,
> >> > > > and
> >> > > > use the template Rob suggested.
> >> > > >
> >> > > > Hope that helps :-)
> >> > > >
> >> > > > "Mollie" wrote:
> >> > > >
> >> > > >> How would a customer be able to offer gift receipts?
> >> > >
> >> > >
> >> > >
>
>
>
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