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Subject Author Date
HQ Client will not sync HQ Tech Bob 07-15-2008
Posted by Tech Bob on July 15, 2008, 4:34 pm
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 We just set up a point of sale system running rms 1.3. We setup HQ for this
store. When the client goes to connect it says that the store id / connection
password message was not accepted and then it kills the connection. The thing
is we don't have a password on the HQ side and the store id is 4 so that has
to be correct.

Thanks in advance.
--
Bob McQuay
ADI Business Solutions
Network Technician

Posted by Maurice @ ARS on July 15, 2008, 5:19 pm
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 Does the DB for the store have an ID set to 4?
Did you export a new DB from HQ Admin?
Are you using an OLD DB that has the wrong store ID in it?

> We just set up a point of sale system running rms 1.3. We setup HQ for
> this
> store. When the client goes to connect it says that the store id /
> connection
> password message was not accepted and then it kills the connection. The
> thing
> is we don't have a password on the HQ side and the store id is 4 so that
> has
> to be correct.
>
> Thanks in advance.
> --
> Bob McQuay
> ADI Business Solutions
> Network Technician



Posted by Tech Bob on July 15, 2008, 5:51 pm
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No, I actually got this fixed. It had nothing to do with HQ or SO it was a
port fowarding issue.

Sorry and thanks,
--
Bob McQuay
ADI Business Solutions
Network Technician


"Maurice @ ARS" wrote:

> Does the DB for the store have an ID set to 4?
> Did you export a new DB from HQ Admin?
> Are you using an OLD DB that has the wrong store ID in it?
>
> > We just set up a point of sale system running rms 1.3. We setup HQ for
> > this
> > store. When the client goes to connect it says that the store id /
> > connection
> > password message was not accepted and then it kills the connection. The
> > thing
> > is we don't have a password on the HQ side and the store id is 4 so that
> > has
> > to be correct.
> >
> > Thanks in advance.
> > --
> > Bob McQuay
> > ADI Business Solutions
> > Network Technician
>
>
>

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