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Posted by Glenn Adams [MVP - Retail Mgmt on February 16, 2006, 7:03 pm
Please log in for more thread options "Perfect with no problem" - forget about it, no one in their right mind is
going to make that claim:)
We use Logic Controls PD3900U USB/OPOS displays, and I've only had one site
that has had any issue. I think that one is either conflicting with the
PINPad or has been subjected to some abuse by the user - they like to unplug
things for some reason...
After you install the USB driver from the Logic Controls CD (NOT The logic
controls OPOS Driver), you need to go into Hardware manager and look under
"Ports" to see what COM Port was assigned to the pole display. It's usually
COM3, but I've seen it go up as high as COM5 - you always need to look and
see what was assigned...
Set the pole display up in the MS OPOS configuration and test it.
Does your display work sometimes? Like can you do a CheckHealth? Does it
display the Welcome message when you open POS? Is this error only occuring
at certain points, or is the device just always blank?
--
--
Glenn Adams
Tiber Creek Consulting
http://www.tibercreek.com
glenn@tibercreek.com
----------------------------------------------
Please DO NOT respond to me directly but post all responses here in the
newsgroup so that all can share the information
> No It is a usb poledisplay. I tried earlier via vonverter It didnt work
> then
> I sent it to Logic control and they replace the pole display serial to usb
> same problem. I configure the pole display OPOS service Object configure.
> I
> tried COM3 AND COM4 both same problem
>
> "Vince" wrote:
>
>> Are you using a USB to serial addapter? I used one, and it didn't work,
>> so I
>> got a different one, and no problem. Although I did not encounter your
>> problem. You need to go into MS and configure OPOS Service Objects.
>> Configure it correctly, and you should be fine...or at least make sure
>> it's
>> configured correctly. Best of luck.
>> --
>> Thank You
>> Vince :)
>>
>>
>> "Gill" wrote:
>>
>> > I need help on pole display I have PD300 USB this time and I have lots
>> > problem I am getting massege on middle of trasation "SYSTEM DIDNT
>> > RECONIZE
>> > THE COMAND" I called for support they told me I am getting this massege
>> > because pole display is USB and I should have serial port. I need
>> > recmendation Which pole display I should buy and It will work perfect.
>> > with
>> > no problem
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