Hold and Recall in MRMS

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Subject Author Date Hold and Recall in MRMS RK 09-23-2007  Re: Hold and Recall in MRMS Glenn Adams [MVP - Retail... 09-24-2007
Posted by RK on September 23, 2007, 3:58 am Please log in for more thread options Hi Mates In MRMS i tried to hold a transaction and without recalling a transaction on hold , i logged out of the system by taking the zz report. When i logged in as a new user i could see the transactions on hold of the previous user. Question is if the user is on straight shift then , the old transactions on hold will be appearing on the screen till we dont delete it. It may be the transactions of one month also. Is it a bug? anyway around. Posted by Glenn Adams [MVP - Retail Mgmt on September 24, 2007, 1:35 am Please log in for more thread options Transactions may be held indefinately. I don't think this can be classified as a bug, it is a design decision. Held transactions are not linked to a cashier a batch or even a register; until they are recalled and cancelled or completed, they can be recalled by any cashier (who has access to the recall functions) at any register. This is as intended. Glenn Adams Tiber Creek Consulting http://www.tibercreek.com glenn@tibercreek.com ---------------------------------------------- Please DO NOT respond to me directly but post all responses here in the newsgroup so that all can share the information. RK wrote: > Hi Mates > > In MRMS i tried to hold a transaction and without recalling a transaction on > hold , i logged out of the system by taking the zz report. > > When i logged in as a new user i could see the transactions on hold of the > previous user. > > Question is if the user is on straight shift then , the old transactions on > hold will be appearing on the screen till we dont delete it. It may be the > transactions of one month also. > > Is it a bug? anyway around. Similar Threads Posted Recall transactions from hold January 28, 2006, 12:50 pm Hold and Recall issues May 24, 2007, 5:14 am Recall button showing under transaction but Zero Items on hold January 12, 2008, 2:33 pm Receipt Recall August 19, 2005, 8:56 am Programatically do a recall April 18, 2007, 2:26 pm Recall transaction add-on May 7, 2009, 4:55 pm Recall of supply LOTS March 12, 2009, 11:39 am Recall for Voids and Returns Very Slow November 29, 2006, 7:24 am return from recall causes duplicate cc charge September 23, 2009, 1:19 am Slow to recall a transaction or void December 1, 2009, 4:56 am