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How do u prevent Change Cash in Tender?

 

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Subject Author Date
How do u prevent Change Cash in Tender? sammm 10-11-2007
Posted by sammm on October 11, 2007, 7:50 pm
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First, Default Change is set to None, not Cash in the configuration.
When I have a return, I put the refund amount on the gift card tender.
But, by mistake, if I just press Enter without putting any amount anywhere
in the tender screen, refund is processed automatically as "Change Cash".
Many of emplyees do this mistake and at the end of the day, my cash account
and gift card account do not have the right amounts. How do I prevent this? I
use SO 2.0.


Posted by Amy on October 12, 2007, 6:16 pm
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could you return the item and 'sell' a gift card for the amount of the return
and then tender as 0.00 cash sale?


Posted by Craig on October 14, 2007, 12:49 pm
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I'm assuming you aren't using the voucher feature for your gift cards. If
you were you would have to enter the voucher# before you could finish
tendering and that would solve your problem.
Craig

> First, Default Change is set to None, not Cash in the configuration.
> When I have a return, I put the refund amount on the gift card tender.
> But, by mistake, if I just press Enter without putting any amount anywhere
> in the tender screen, refund is processed automatically as "Change Cash".
> Many of emplyees do this mistake and at the end of the day, my cash
> account
> and gift card account do not have the right amounts. How do I prevent
> this? I
> use SO 2.0.
>


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