How do you add details to a work order?

Posted by Jamie177 on November 21, 2006, 1:27 am

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Hello all! I have a quick question I'm hoping someone would be kind enough
to help me with.

How can I add details to a work order? there's the small comments section,
but it is not adequate for my needs. I would like to be able to add details
regarding specific labor that is being done on a work order. Is this
possible? Do I need an add-on for this?

Thank you for any help/direction you can provide.

Regards,

jamie177

Posted by Terrible Tom on November 22, 2006, 11:44 am

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Aside from the Shift-F9 'Order Details' screen, the best thing is probably
Ctrl-F10 'Item Comment' where you can add quite a bit of info about a
specific line item. Hint: use Shift-Enter to start a new line.

Tom
--
Stop fishing for e-mail

"Jamie177" wrote:

> Hello all! I have a quick question I'm hoping someone would be kind enough

> to help me with.

> How can I add details to a work order? there's the small comments section,

> but it is not adequate for my needs. I would like to be able to add details

> regarding specific labor that is being done on a work order. Is this

> possible? Do I need an add-on for this?

> Thank you for any help/direction you can provide.

> Regards,

> jamie177

Posted by Terrible Tom on November 22, 2006, 11:45 am

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One more thing: You can add the Order Reference, Order Comment and Order Due
Date to your printed receipt.

Tom
--
Stop fishing for e-mail

"Jamie177" wrote:

> Hello all! I have a quick question I'm hoping someone would be kind enough

> to help me with.

> How can I add details to a work order? there's the small comments section,

> but it is not adequate for my needs. I would like to be able to add details

> regarding specific labor that is being done on a work order. Is this

> possible? Do I need an add-on for this?

> Thank you for any help/direction you can provide.

> Regards,

> jamie177

Posted by Jason Hunt on November 22, 2006, 12:27 pm

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Send me your e-mail address off-list and I'll add you to my mailing list
for the service/repair shop add-in that I have been developing; it gives
you designated fields for various details (e.g. description of problem, work
performed, status, category, private comments, custom fields) and allows
you to create work orders from a back-office machine. I'm pushing for an
announcement hopefully next week.

--

Jason Hunt
Advanced Computer Systems

> Hello all! I have a quick question I'm hoping someone would be kind

> enough to help me with.

> How can I add details to a work order? there's the small comments

> section, but it is not adequate for my needs. I would like to be able

> to add details regarding specific labor that is being done on a work

> order. Is this possible? Do I need an add-on for this?

> Thank you for any help/direction you can provide.

> Regards,

> jamie177