How to close a batch (run Z report) if register is disabled

Posted by robereúºz·ŠÇ.²È¨žÉ¢rº,¡û\¢ on June 30, 2005, 8:24 am

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I was wondering.. since you can only Z-report from a register (not from
Manager), how do you properly close a batch if, say, a register is disabled
in the middle of a shift (power outage, etc)?

thanks!
--
RG

Posted by Robert on June 30, 2005, 9:47 am

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Robert,

Where is the Database? i.e. Is database locally on register?
Is this a single lane store?

If there is a power outage, the only way to close out the batch is to wait
until the power comes back on.

As I said before if your db is on another machine, you can go into Store
Operations Administrator --> Configuration --> Database Tab on that machine
and change the Register # to the number of the Register that is down and log
into Store Ops POS and run your batch.

Rob

> I was wondering.. since you can only Z-report from a register (not from

> Manager), how do you properly close a batch if, say, a register is

> disabled

> in the middle of a shift (power outage, etc)?

> thanks!

> --

> RG

Posted by robereúºz·ŠÇ.²È¨žÉ¢rº,¡û\¢ on June 30, 2005, 12:11 pm

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Rob:

thanks for your (multiple) replies. Sorry I apparently posted a second time
without checking first...

To update on your solution, it does seem to work fine; however, when the
substitute register attempted to Z-report the disabled machine's batch, we
got an 'XML Render' error box, with the statement, 'compiler error- token C
not found'.

Also, the 'update batch info' list showed the batch, but with no
transactions or dollar amts listed.

However, the Z-reports DID print, with correct info on them!

Where is the Database? i.e. Is database locally on register?
Is this a single lane store?

If there is a power outage, the only way to close out the batch is to wait
until the power comes back on.

As I said before if your db is on another machine, you can go into Store
Operations Administrator --> Configuration --> Database Tab on that machine
and change the Register # to the number of the Register that is down and log
into Store Ops POS and run your batch.

Rob

--
Robert Gross

"robere" wrote:

> I was wondering.. since you can only Z-report from a register (not from

> Manager), how do you properly close a batch if, say, a register is disabled

> in the middle of a shift (power outage, etc)?

> thanks!

> --

> RG