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How to disable Item Lookup Window

 

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Subject Author Date
How to disable Item Lookup Window RicoTowers 09-28-2009
Posted by RicoTowers on September 28, 2009, 5:32 pm
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We need to totally disable the Item Lookup Window.

We have set security so "F2" is disable (and it works) but when the Cashier
enter a non-inventory ItemLookupCode, the POS will open up the Item Lookup
Window anyways. We need to disable this feature. We want to not see this
window and make them call in the supervisor when an Item is not located.

Whats the proper way to disable the Item Lookup Window even if Non-Inventory
is entered?



Posted by convoluted on September 28, 2009, 7:30 pm
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Hi RicoTowers

In Store Operations manager go to file - configuration - item options
- check mark DISPLAY UNKNOWN ITEM SCREEN
- uncheck LOOK UP UNKNOWN ITEMS
- restart POS

Hope this helps

"RicoTowers" wrote:

> We need to totally disable the Item Lookup Window.
>
> We have set security so "F2" is disable (and it works) but when the Cashier
> enter a non-inventory ItemLookupCode, the POS will open up the Item Lookup
> Window anyways. We need to disable this feature. We want to not see this
> window and make them call in the supervisor when an Item is not located.
>
> Whats the proper way to disable the Item Lookup Window even if Non-Inventory
> is entered?
>
>

Posted by RicoTowers on September 28, 2009, 7:50 pm
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Thanx! it did!

"convoluted" wrote:

> Hi RicoTowers
>
> In Store Operations manager go to file - configuration - item options
> - check mark DISPLAY UNKNOWN ITEM SCREEN
> - uncheck LOOK UP UNKNOWN ITEMS
> - restart POS
>
> Hope this helps
>
> "RicoTowers" wrote:
>
> > We need to totally disable the Item Lookup Window.
> >
> > We have set security so "F2" is disable (and it works) but when the Cashier
> > enter a non-inventory ItemLookupCode, the POS will open up the Item Lookup
> > Window anyways. We need to disable this feature. We want to not see this
> > window and make them call in the supervisor when an Item is not located.
> >
> > Whats the proper way to disable the Item Lookup Window even if Non-Inventory
> > is entered?
> >
> >

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