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Posted by convoluted on September 4, 2007, 10:06 pm
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Hi DanielSie....first you need to remove the ability to create new items at
the store level using security; it seems like your 501 worksheet and task 190
steps are correct, as long as you did the 501 immediately after you committed
the physical inventory counts at the store; your store qties should match
your HQ qties (run an on hand report at both locations, they should match);
on your last point, the items that were created at store level are not now in
the HQ database (they have no HQ id) - there's a KB you can download from
customersource that explains how to resolve this issue...hope this helps
"DanielSie" wrote:
> Hello,
>
> I have a Store Database that is doing a physical inventory. I suspect that
> they sometimes create new items in the Store level, instead of the HQ level.
> Also, their inventory count is most probably off.
>
> In SOM, I did a physical inventory with "Update Matching Items and add new
> items" and "Replace Existing Count".
>
> Then in HQM I ran worksheet 501 and connect HQ client, then Task 190 and
> connect HQ client.
>
> I would like to confirm of what I just did;
> 1. Is the inventory count now matched according to the Store physical count?
> 2. For items that were created in the Store level, are they now in the HQ
> database?
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