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How to print Store Copy and Customer Copy on Full Page Receipt? rainmaker23 05-07-2008
Posted by rainmaker23 on May 7, 2008, 2:02 pm
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 We need an original receipt and a copy, labeled as:

Copy1: Store Copy
Copy 2: Customer Copy

Also, and I apologize if I'm missing something obvious, but when we modify a
receipt within the RMS Manager program, the sample display shows "Duplicate
Receipt," but when we PRINT that receipt, the words Duplicate Receipt do not
print. Any ideas?

Thanks for your help.


Posted by jrn08 on May 7, 2008, 2:46 pm
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 It won't do that without a customization - it will print DUPLICATE copy but
not Store Copy and Customer Copy. In order for the system to print
DUPLICATE on the second receipt you have to select the Option under SO
Manager - File Configuration Options General - Mark Duplicate Receipts as
Duplicate.
> We need an original receipt and a copy, labeled as:
>
> Copy1: Store Copy
> Copy 2: Customer Copy
>
> Also, and I apologize if I'm missing something obvious, but when we modify
> a
> receipt within the RMS Manager program, the sample display shows
> "Duplicate
> Receipt," but when we PRINT that receipt, the words Duplicate Receipt do
> not
> print. Any ideas?
>
> Thanks for your help.
>



Posted by rainmaker23 on May 7, 2008, 5:56 pm
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Thank you for your reply, but...

Under the Configurations Options that you referred me to, there is not an
option for Mark Duplicate Receipts as Duplicate. There *is* a setting for
Mark Journal Receipts as Duplicate, and that is marked, but we're still not
getting "Duplicate Receipt" printed on our 2nd copy of the receipts we print
in Tender.

Any other suggestions?


"jrn08" wrote:

> It won't do that without a customization - it will print DUPLICATE copy but
> not Store Copy and Customer Copy. In order for the system to print
> DUPLICATE on the second receipt you have to select the Option under SO
> Manager - File Configuration Options General - Mark Duplicate Receipts as
> Duplicate.
> > We need an original receipt and a copy, labeled as:
> >
> > Copy1: Store Copy
> > Copy 2: Customer Copy
> >
> > Also, and I apologize if I'm missing something obvious, but when we modify
> > a
> > receipt within the RMS Manager program, the sample display shows
> > "Duplicate
> > Receipt," but when we PRINT that receipt, the words Duplicate Receipt do
> > not
> > print. Any ideas?
> >
> > Thanks for your help.
> >
>
>
>

Posted by convoluted on May 7, 2008, 7:10 pm
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Rainmaker - the setting to mark journal receipts as duplicate applies when
you reprint a receipt from the journal - it has nothing to do with the second
copy of a receipt; as previously mentioned, you will need to get a
customization to get this to work how you envision it.

"rainmaker23" wrote:

>
> Thank you for your reply, but...
>
> Under the Configurations Options that you referred me to, there is not an
> option for Mark Duplicate Receipts as Duplicate. There *is* a setting for
> Mark Journal Receipts as Duplicate, and that is marked, but we're still not
> getting "Duplicate Receipt" printed on our 2nd copy of the receipts we print
> in Tender.
>
> Any other suggestions?
>
>
> "jrn08" wrote:
>
> > It won't do that without a customization - it will print DUPLICATE copy but
> > not Store Copy and Customer Copy. In order for the system to print
> > DUPLICATE on the second receipt you have to select the Option under SO
> > Manager - File Configuration Options General - Mark Duplicate Receipts as
> > Duplicate.
> > > We need an original receipt and a copy, labeled as:
> > >
> > > Copy1: Store Copy
> > > Copy 2: Customer Copy
> > >
> > > Also, and I apologize if I'm missing something obvious, but when we modify
> > > a
> > > receipt within the RMS Manager program, the sample display shows
> > > "Duplicate
> > > Receipt," but when we PRINT that receipt, the words Duplicate Receipt do
> > > not
> > > print. Any ideas?
> > >
> > > Thanks for your help.
> > >
> >
> >
> >

Posted by Steven @ S&S Ti on May 8, 2008, 11:35 am
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I think that another option is to set up RMS with two full page printers and
then print one full page receipt with the "Customer Copy" in the bottom of
the page under "Thank you for your buisness" by default and then on the
second printer put " Store Copy" on the bottom of that receipt. You will have
to make two different receipt formats for a full page receipt for this to
work. I hope this helps.
--
Steve


"convoluted" wrote:

> Rainmaker - the setting to mark journal receipts as duplicate applies when
> you reprint a receipt from the journal - it has nothing to do with the second
> copy of a receipt; as previously mentioned, you will need to get a
> customization to get this to work how you envision it.
>
> "rainmaker23" wrote:
>
> >
> > Thank you for your reply, but...
> >
> > Under the Configurations Options that you referred me to, there is not an
> > option for Mark Duplicate Receipts as Duplicate. There *is* a setting for
> > Mark Journal Receipts as Duplicate, and that is marked, but we're still not
> > getting "Duplicate Receipt" printed on our 2nd copy of the receipts we print
> > in Tender.
> >
> > Any other suggestions?
> >
> >
> > "jrn08" wrote:
> >
> > > It won't do that without a customization - it will print DUPLICATE copy
but
> > > not Store Copy and Customer Copy. In order for the system to print
> > > DUPLICATE on the second receipt you have to select the Option under SO
> > > Manager - File Configuration Options General - Mark Duplicate Receipts as
> > > Duplicate.
> > > > We need an original receipt and a copy, labeled as:
> > > >
> > > > Copy1: Store Copy
> > > > Copy 2: Customer Copy
> > > >
> > > > Also, and I apologize if I'm missing something obvious, but when we
modify
> > > > a
> > > > receipt within the RMS Manager program, the sample display shows
> > > > "Duplicate
> > > > Receipt," but when we PRINT that receipt, the words Duplicate Receipt do
> > > > not
> > > > print. Any ideas?
> > > >
> > > > Thanks for your help.
> > > >
> > >
> > >
> > >

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