Ingenico I6550 issue and Store Logo on a receipts

Posted by Retail Labs Tec on January 7, 2008, 8:21 am

Please log in for more thread options

I have set up mulitiple i6550's for our clients and never seem to have a
display show up on the actual ingenico. Does anyone know of any issues where
the Ingenico screen stays blank? If so what is the resolution? I followed
the set up procedures to the T that Microsoft provides in Knowledge Base on
Partnersource.

My other issue is I have pointed RMS in store administrator to a logo to
print on the receipt but for some odd reason it will not show up. Any
suggestions on things to look at?

Posted by Retail Labs Tec on January 8, 2008, 7:58 am

Please log in for more thread options

Can anyone help me on this before I contact Microsoft?

"Retail Labs Tech" wrote:

> I have set up mulitiple i6550's for our clients and never seem to have a

> display show up on the actual ingenico. Does anyone know of any issues where

> the Ingenico screen stays blank? If so what is the resolution? I followed

> the set up procedures to the T that Microsoft provides in Knowledge Base on

> Partnersource.

> My other issue is I have pointed RMS in store administrator to a logo to

> print on the receipt but for some odd reason it will not show up. Any

> suggestions on things to look at?