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Posted by POSable Solutio on December 28, 2005, 3:27 pm
Please log in for more thread options Our company, POSable Solutions, exclusively provides IBM POS systems, and the
software and peripheral devices that are supported by IBM. We have certified
and offer Microsoft RMS and POS on IBM SurePOS systems with either XP Pro, or
the new WEPOS. Ingenico is a standard peripheral of these installations in
hundreds of thousands of locations. But, the function of the hardware is
that of the software.
The OPOS drivers and software for RMS will not provide you with the
functions you are looking for with the Ingenico enTouch 1000. Ingenico will
provide support, both pre and post sale, for RMS and they have many
installation with RMS. Microsoft does not provide support for the Ingenico
because they are a software company and don’t make this product.
The problem is that if you want the full functionality of the Ingenico pad,
you need to capture the tender transaction and then communicate back to RMS.
The OPOS drivers won’t do it. Otherwise you will only be able to use the pad
for the functions provided in RMS which are basic pin pad and magstripe.
I haven’t tried the TPI software yet for our customers, but if this works,
then that is the cost effective way to go. Having this functionality built
to order, like it is in almost all major retail chains on IBM, will not be
cost effective. Using known vendors that support their perspective
components is a good very good idea.
"Shoby" wrote:
> hey everyone,
> i see on ingenico website that ingenico en touch 1000 is OPOS
> compatible but still i cant get it to work as a signature capture device with
> RMS. it asks for customer signature on the pad when i do any credit card
> transaction but it does not give me any choice if i want to capture signature
> for store account transaction. does anybody know if i will have to buy a
> seperate software for that or is it a my device limitation.
>
> thank you
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