Ingenico i6550 stand by screen

Posted by alejandrogirald on November 3, 2009, 6:54 pm

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I managed to install the Ingenico 6550 pin pad on RMS v 2.0.126 (SP 3), the
PINPAD is working, the MSR is working, the Signature capture form is working.
My problem is while the PINPAD is on standby mode the screen is blank, i mean
when the POS is executed the screen on the i6550 is blank, actually the
screen only shows something when the customer is required to either enter the
Signature or enter the PIN code, all the other moments the screen is blank.
I would like to have something different while the PINPAD is on standby mode.
Also I would like to show on the i6550 screen the total amount to be
tendered, and also have the customer to choose the payment type (debit or
credit).

I tried to contact Ingenico technical support, but no help from them.

Checking some forums I got the i6550 to work as a Pole Display, but it just
displays two lines.

Any help would be very appreciated.

Alejandro Giraldo

Posted by Maurice @ ARS on November 6, 2009, 2:08 pm

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The pinpad itself has programming inside it that you whould be able to
disable(turn off) the screen saver mode. as far as being a line display
without some sort of custom programming 2 lines is it.

--
Maurice Gordon
Maurice@americanretailsupply.com
Sales/Support
1-800-426-5708 XT 1307

>I managed to install the Ingenico 6550 pin pad on RMS v 2.0.126 (SP 3), the

> PINPAD is working, the MSR is working, the Signature capture form is

> working.

> My problem is while the PINPAD is on standby mode the screen is blank, i

> mean

> when the POS is executed the screen on the i6550 is blank, actually the

> screen only shows something when the customer is required to either enter

> the

> Signature or enter the PIN code, all the other moments the screen is

> blank.

> I would like to have something different while the PINPAD is on standby

> mode.

> Also I would like to show on the i6550 screen the total amount to be

> tendered, and also have the customer to choose the payment type (debit or

> credit).

> I tried to contact Ingenico technical support, but no help from them.

> Checking some forums I got the i6550 to work as a Pole Display, but it

> just

> displays two lines.

> Any help would be very appreciated.

> Alejandro Giraldo

Posted by Bopper on November 15, 2009, 4:54 pm

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There is an add on for this. It doesn't work perfect like you are used to
seeing at supermarkets but it does the functionality you want. Syssolutions
is the name of the company.

>I managed to install the Ingenico 6550 pin pad on RMS v 2.0.126 (SP 3), the

> PINPAD is working, the MSR is working, the Signature capture form is

> working.

> My problem is while the PINPAD is on standby mode the screen is blank, i

> mean

> when the POS is executed the screen on the i6550 is blank, actually the

> screen only shows something when the customer is required to either enter

> the

> Signature or enter the PIN code, all the other moments the screen is

> blank.

> I would like to have something different while the PINPAD is on standby

> mode.

> Also I would like to show on the i6550 screen the total amount to be

> tendered, and also have the customer to choose the payment type (debit or

> credit).

> I tried to contact Ingenico technical support, but no help from them.

> Checking some forums I got the i6550 to work as a Pole Display, but it

> just

> displays two lines.

> Any help would be very appreciated.

> Alejandro Giraldo