Initial Setup Single POS Station Printer

Posted by Ed on April 24, 2006, 4:53 pm

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Have converted client from QS2K all is working well except:

With a single workstation, at the end of day/month when running the Z
report, nothing prints.

Using STAR SP200 Windows XP SPK2 RMS1.3 Windows Printer format since there
was no matching choice using the OPOS from Star (after their software
installed, from within their software)

Created 2 receipt formats using the defaults, called one basic sales (using
the receipt.xml template) the other Journal Z (using the xreport.xml
template).

If I specify for printer 1 , check to print automatically, and chose my
basicsales template in the options box, receipts print great, but no z report.

I tried to configure printer 2 to print journal receipts using the journalz
template I created and what happens is every sale prints the normal receipt
then an z report summary with nothing in it. Nothing then prints when you do
a Z report.

I have tried every combo to print, I get 2 no data z reports when a sale is
made. I get a receipt and no z reports ever.

What am I missing as I have searched through the posts and need to resolve
this ASAP?

Thanks,

Ed

Posted by Jeff on April 25, 2006, 12:00 am

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Ed,

You don't need 2 printers, just select the X/Z Report as part of the Receipt
Format. Last line of your basic receipt format says Report. Click on the
magnifying glass and select the stock MS, for starters, XReport.xml. OK and
exit POS. Go back in and Z it out.

If that works, then you can modify the XReport.xml file.
--
*
Get Secure! - www.microsoft.com/security

You must be using Outlook Express or some other type of newsgroup reader to
see and download the file attachment. If you are not using a reader, follow
the link below to setup Outlook Express. Click on "Open with newsreader"
under the MS Retail Management System on the right.

http://tinyurl.com/75bgz

**********

Have converted client from QS2K all is working well except:

With a single workstation, at the end of day/month when running the Z
report, nothing prints.

Using STAR SP200 Windows XP SPK2 RMS1.3 Windows Printer format since there
was no matching choice using the OPOS from Star (after their software
installed, from within their software)

Created 2 receipt formats using the defaults, called one basic sales (using
the receipt.xml template) the other Journal Z (using the xreport.xml
template).

If I specify for printer 1 , check to print automatically, and chose my
basicsales template in the options box, receipts print great, but no z
report.

I tried to configure printer 2 to print journal receipts using the journalz
template I created and what happens is every sale prints the normal receipt
then an z report summary with nothing in it. Nothing then prints when you
do
a Z report.

I have tried every combo to print, I get 2 no data z reports when a sale is
made. I get a receipt and no z reports ever.

What am I missing as I have searched through the posts and need to resolve
this ASAP?

Thanks,

Ed

Posted by Ed on April 25, 2006, 7:10 am

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Madness Has Set in....actually I did figure out what was different on the
test system and the real system last night about 11:30. When you choose a
"format" the software prompts to apply that as a default to ALL of the
choices, which it did. So naturally with printer 1 set to print the "sales
receipt" and printer two (ALL values set to my z report) the z, every
transaction printed both.....

But for some reason it does not 'default' to the report choice, henceforth
no printed Z report

I did get it working last night (VPN into the store) but still had both
printers 'set.'

Jeff THANKS, this morning it all fell into place with your suggestion.

Why does it 'require' you to setup both printers during the initial setup?
I think that is why I was thrown off and kept trying to get 'both' working
on the same printer....

Thanks again.

Ed

> Ed,

> You don't need 2 printers, just select the X/Z Report as part of the

> Receipt

> Format. Last line of your basic receipt format says Report. Click on the

> magnifying glass and select the stock MS, for starters, XReport.xml. OK

> and

> exit POS. Go back in and Z it out.

> If that works, then you can modify the XReport.xml file.

> --

> *

> Get Secure! - www.microsoft.com/security

> You must be using Outlook Express or some other type of newsgroup reader

> to

> see and download the file attachment. If you are not using a reader,

> follow

> the link below to setup Outlook Express. Click on "Open with newsreader"

> under the MS Retail Management System on the right.

> http://tinyurl.com/75bgz

> **********

> Have converted client from QS2K all is working well except:

> With a single workstation, at the end of day/month when running the Z

> report, nothing prints.

> Using STAR SP200 Windows XP SPK2 RMS1.3 Windows Printer format since

> there

> was no matching choice using the OPOS from Star (after their software

> installed, from within their software)

> Created 2 receipt formats using the defaults, called one basic sales

> (using

> the receipt.xml template) the other Journal Z (using the xreport.xml

> template).

> If I specify for printer 1 , check to print automatically, and chose my

> basicsales template in the options box, receipts print great, but no z

> report.

> I tried to configure printer 2 to print journal receipts using the

> journalz

> template I created and what happens is every sale prints the normal

> receipt

> then an z report summary with nothing in it. Nothing then prints when you

> do

> a Z report.

> I have tried every combo to print, I get 2 no data z reports when a sale

> is

> made. I get a receipt and no z reports ever.

> What am I missing as I have searched through the posts and need to resolve

> this ASAP?

> Thanks,

> Ed

Posted by Jeff on April 25, 2006, 6:24 pm

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Ed,

Its not really a requirement, it more of a warning. When you create a new
register, the program sets the Journal option for both printers, so that if
you make a sale, it will be recorded in the database. Kinda stupid, but
whatever, I've seen worse. The only thing you really needed to do was to
uncheck the Journal for this printer on the Receipt Printer 2 tab.

--
*
Get Secure! - www.microsoft.com/security

You must be using Outlook Express or some other type of newsgroup reader to
see and download the file attachment. If you are not using a reader, follow
the link below to setup Outlook Express. Click on "Open with newsreader"
under the MS Retail Management System on the right.

http://tinyurl.com/75bgz

**********

Madness Has Set in....actually I did figure out what was different on the
test system and the real system last night about 11:30. When you choose a
"format" the software prompts to apply that as a default to ALL of the
choices, which it did. So naturally with printer 1 set to print the "sales
receipt" and printer two (ALL values set to my z report) the z, every
transaction printed both.....

But for some reason it does not 'default' to the report choice, henceforth
no printed Z report

I did get it working last night (VPN into the store) but still had both
printers 'set.'

Jeff THANKS, this morning it all fell into place with your suggestion.

Why does it 'require' you to setup both printers during the initial setup?
I think that is why I was thrown off and kept trying to get 'both' working
on the same printer....

Thanks again.

Ed

> Ed,

> You don't need 2 printers, just select the X/Z Report as part of the

> Receipt

> Format. Last line of your basic receipt format says Report. Click on the

> magnifying glass and select the stock MS, for starters, XReport.xml. OK

> and

> exit POS. Go back in and Z it out.

> If that works, then you can modify the XReport.xml file.

> --

> *

> Get Secure! - www.microsoft.com/security

> You must be using Outlook Express or some other type of newsgroup reader

> to

> see and download the file attachment. If you are not using a reader,

> follow

> the link below to setup Outlook Express. Click on "Open with newsreader"

> under the MS Retail Management System on the right.

> http://tinyurl.com/75bgz

> **********

> Have converted client from QS2K all is working well except:

> With a single workstation, at the end of day/month when running the Z

> report, nothing prints.

> Using STAR SP200 Windows XP SPK2 RMS1.3 Windows Printer format since

> there

> was no matching choice using the OPOS from Star (after their software

> installed, from within their software)

> Created 2 receipt formats using the defaults, called one basic sales

> (using

> the receipt.xml template) the other Journal Z (using the xreport.xml

> template).

> If I specify for printer 1 , check to print automatically, and chose my

> basicsales template in the options box, receipts print great, but no z

> report.

> I tried to configure printer 2 to print journal receipts using the

> journalz

> template I created and what happens is every sale prints the normal

> receipt

> then an z report summary with nothing in it. Nothing then prints when you

> do

> a Z report.

> I have tried every combo to print, I get 2 no data z reports when a sale

> is

> made. I get a receipt and no z reports ever.

> What am I missing as I have searched through the posts and need to resolve

> this ASAP?

> Thanks,

> Ed

Posted by Ed on April 26, 2006, 6:30 pm

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Jeff:

Another discovery which most likely means I'm missing a setting (and equal
footing, brain fog..).

Did the single printer thing and the receipts print fine and the journal
correctly on the x, z, & zz!

However! For some reason on a subsequent sale (and not the next after my
tinkering) no receipt printed at all. So they sent the customer on the way.
The came to the store office and got me (I'm almost 80 miles round trip at
$1000 a pint for gas). I said, "no problem" we can print a duplicate."
Sorry Charlie. For whatever reason now there was no journal duplicate
(electronic) of each sale from the management section.

How I fixed it. Printer one prints the receipt and prints the journal using
the receipt xml template. Printer two only prints the journal using the Z
Report template. This seems to work and now we have the electronic journal
of each receipt.

I got the milk from the cow so to speak, but is there an easier way?

Ed