Installed the hot fix?

Posted by Tim - Cigar Guy on April 18, 2007, 12:08 am

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Has anybody installed the two hotfix components yet? and if so, did
everything go smooth? Running 2.0 since April 2 with no real
issues.........is it worth it?

Posted by Marc on April 18, 2007, 9:13 pm

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I installed the hotfix yesterday on 6 machines. It was quick and easily done
before we opened in the morning. I installed because we needed the 'add'
button on PO fix. You have to call MS to get it, but once I got past the
initial hold time, things were pleasant and fast. Their follow-up has been
extensive too!

Marc

> Has anybody installed the two hotfix components yet? and if so, did

> everything go smooth? Running 2.0 since April 2 with no real

> issues.........is it worth it?

Posted by Tim - Cigar Guy on April 19, 2007, 7:56 am

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Thank you for your response. Can I call in advance and schedule the download
or is it a start to finish process, (phone call to download to install)? I
need the fix that retains the order I put the items in on the PO. I am new
to Microsoft RMS and am still taking small steps. Through the first quarter
of this year, I used a POS product called EZ-miner and found many reasons
that a switch to a new product was needed. After an exhaustive search, I
found myself leaning towards RMS. I have been "live" with RMS since April 2,
and so far so good. I just want to make sure that any revisions, updates or
hotfixes go smooth. does the hotfix have to be applied to backoffice
machines?

"Marc" wrote:

> I installed the hotfix yesterday on 6 machines. It was quick and easily done

> before we opened in the morning. I installed because we needed the 'add'

> button on PO fix. You have to call MS to get it, but once I got past the

> initial hold time, things were pleasant and fast. Their follow-up has been

> extensive too!

> Marc

> > Has anybody installed the two hotfix components yet? and if so, did

> > everything go smooth? Running 2.0 since April 2 with no real

> > issues.........is it worth it?

Posted by Marc on April 19, 2007, 9:18 am

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Once you call MS, they will email you a link and password for the hotfix
file. Then you can install it when it is convenient for you.

Marc

> Thank you for your response. Can I call in advance and schedule the

> download

> or is it a start to finish process, (phone call to download to install)?

> I

> need the fix that retains the order I put the items in on the PO. I am

> new

> to Microsoft RMS and am still taking small steps. Through the first

> quarter

> of this year, I used a POS product called EZ-miner and found many reasons

> that a switch to a new product was needed. After an exhaustive search, I

> found myself leaning towards RMS. I have been "live" with RMS since April

> 2,

> and so far so good. I just want to make sure that any revisions, updates

> or

> hotfixes go smooth. does the hotfix have to be applied to backoffice

> machines?

> "Marc" wrote:

>> I installed the hotfix yesterday on 6 machines. It was quick and easily

>> done

>> before we opened in the morning. I installed because we needed the 'add'

>> button on PO fix. You have to call MS to get it, but once I got past the

>> initial hold time, things were pleasant and fast. Their follow-up has

>> been

>> extensive too!

>> Marc

>> message

>> > Has anybody installed the two hotfix components yet? and if so, did

>> > everything go smooth? Running 2.0 since April 2 with no real

>> > issues.........is it worth it?