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Is anyone having any RMS 2.0 Installation Issues

 

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Subject Author Date
Is anyone having any RMS 2.0 Installation Issues ZY 01-31-2007
Posted by ZY on January 31, 2007, 11:14 am
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Greetings,

I'm attempting to install MS-RMS 2.0 but I keep encountering an error 1305:
error reading from file D:SOSOprogram filesMicrosoft
Ret....DBFilesrmsdb.bck

I tried installing it on another machine and I got the same error but with a
different file - a ".chm" file.

I'm running Windows XP on a Pentium M and I'm an Administrator user. I
received RMS 2.0 copy on a burned disc from a re-seller (could there actually
be a relationship between the physical media CD and the application on the
CD?). Are there any issues with that? I do have the Microsoft issued
license key, but the failure is happening at installation time (i.e. I am
never prompted for license keys).
--
Thanks in advance and kind regards,
ZY

Posted by Jess on January 31, 2007, 12:07 pm
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Hi ZY,

I had the error 1305 issue while installing RMS V2 on one of six xp stations
and found it was the only machine that didn't have SP2. Once I downloaded and
installed service pack two it installed fine. Also note that once RMS V2 has
been installed there will be two addtional updates from Microsoft Update.
Post if this fixes your issue, I can look into it more.

-Jess

"ZY" wrote:

> Greetings,
>
> I'm attempting to install MS-RMS 2.0 but I keep encountering an error 1305:
> error reading from file D:SOSOprogram filesMicrosoft
> Ret....DBFilesrmsdb.bck
>
> I tried installing it on another machine and I got the same error but with a
> different file - a ".chm" file.
>
> I'm running Windows XP on a Pentium M and I'm an Administrator user. I
> received RMS 2.0 copy on a burned disc from a re-seller (could there actually
> be a relationship between the physical media CD and the application on the
> CD?). Are there any issues with that? I do have the Microsoft issued
> license key, but the failure is happening at installation time (i.e. I am
> never prompted for license keys).
> --
> Thanks in advance and kind regards,
> ZY

Posted by ZY on January 31, 2007, 12:19 pm
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Hi Jess,

Many thanks for your response.

However, I checked my machine's "system information" (i.e. under Accessories
> System Tools) and it stated:

- OS Name: Microsoft Windows XP Professional
- Version: 5.1.2600 Service Pack 2 Build 2600

Would you suggest attempting to re-install SP2? Any other suggestions?

Thanks again,
ZY


"Jess" wrote:

> Hi ZY,
>
> I had the error 1305 issue while installing RMS V2 on one of six xp stations
> and found it was the only machine that didn't have SP2. Once I downloaded and
> installed service pack two it installed fine. Also note that once RMS V2 has
> been installed there will be two addtional updates from Microsoft Update.
> Post if this fixes your issue, I can look into it more.
>
> -Jess
>
> "ZY" wrote:
>
> > Greetings,
> >
> > I'm attempting to install MS-RMS 2.0 but I keep encountering an error 1305:
> > error reading from file D:SOSOprogram filesMicrosoft
> > Ret....DBFilesrmsdb.bck
> >
> > I tried installing it on another machine and I got the same error but with a
> > different file - a ".chm" file.
> >
> > I'm running Windows XP on a Pentium M and I'm an Administrator user. I
> > received RMS 2.0 copy on a burned disc from a re-seller (could there
actually
> > be a relationship between the physical media CD and the application on the
> > CD?). Are there any issues with that? I do have the Microsoft issued
> > license key, but the failure is happening at installation time (i.e. I am
> > never prompted for license keys).
> > --
> > Thanks in advance and kind regards,
> > ZY

Posted by Jess on January 31, 2007, 12:39 pm
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Thats the same build I updated to? Once I updated the XP to all the latest
fixes under the Microsoft Update and the error 1305 went away. Doesn't make
much sense to me why not finding a file on the installation CD would go away
after the updates, unless its trying to find a missing patch for your
computer. I would suggest doing all the Microsoft Updates, not just the
windows updates. Also can you clearify are you trying to install or populate
the DB?
-Jess



"ZY" wrote:

> Hi Jess,
>
> Many thanks for your response.
>
> However, I checked my machine's "system information" (i.e. under Accessories
> > System Tools) and it stated:
>
> - OS Name: Microsoft Windows XP Professional
> - Version: 5.1.2600 Service Pack 2 Build 2600
>
> Would you suggest attempting to re-install SP2? Any other suggestions?
>
> Thanks again,
> ZY
>
>
> "Jess" wrote:
>
> > Hi ZY,
> >
> > I had the error 1305 issue while installing RMS V2 on one of six xp stations
> > and found it was the only machine that didn't have SP2. Once I downloaded
and
> > installed service pack two it installed fine. Also note that once RMS V2 has
> > been installed there will be two addtional updates from Microsoft Update.
> > Post if this fixes your issue, I can look into it more.
> >
> > -Jess
> >
> > "ZY" wrote:
> >
> > > Greetings,
> > >
> > > I'm attempting to install MS-RMS 2.0 but I keep encountering an error
1305:
> > > error reading from file D:SOSOprogram filesMicrosoft
> > > Ret....DBFilesrmsdb.bck
> > >
> > > I tried installing it on another machine and I got the same error but with
a
> > > different file - a ".chm" file.
> > >
> > > I'm running Windows XP on a Pentium M and I'm an Administrator user. I
> > > received RMS 2.0 copy on a burned disc from a re-seller (could there
actually
> > > be a relationship between the physical media CD and the application on the
> > > CD?). Are there any issues with that? I do have the Microsoft issued
> > > license key, but the failure is happening at installation time (i.e. I am
> > > never prompted for license keys).
> > > --
> > > Thanks in advance and kind regards,
> > > ZY

Posted by ZY on January 31, 2007, 1:31 pm
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Jess, thanks again!

I'm just trying to go through the installation of RMS - I think you may be
on the right track that that portion of the installation had to with the DB.

Also, I got a similar message on another machine, except it was referring to
the file "Store Operations.chm" (I can't remeber the path).

I'll also attempt making sure all Windows Updates have been implmented

Regards,
ZY


"Jess" wrote:

> Thats the same build I updated to? Once I updated the XP to all the latest
> fixes under the Microsoft Update and the error 1305 went away. Doesn't make
> much sense to me why not finding a file on the installation CD would go away
> after the updates, unless its trying to find a missing patch for your
> computer. I would suggest doing all the Microsoft Updates, not just the
> windows updates. Also can you clearify are you trying to install or populate
> the DB?
> -Jess
>
>
>
> "ZY" wrote:
>
> > Hi Jess,
> >
> > Many thanks for your response.
> >
> > However, I checked my machine's "system information" (i.e. under Accessories
> > > System Tools) and it stated:
> >
> > - OS Name: Microsoft Windows XP Professional
> > - Version: 5.1.2600 Service Pack 2 Build 2600
> >
> > Would you suggest attempting to re-install SP2? Any other suggestions?
> >
> > Thanks again,
> > ZY
> >
> >
> > "Jess" wrote:
> >
> > > Hi ZY,
> > >
> > > I had the error 1305 issue while installing RMS V2 on one of six xp
stations
> > > and found it was the only machine that didn't have SP2. Once I downloaded
and
> > > installed service pack two it installed fine. Also note that once RMS V2
has
> > > been installed there will be two addtional updates from Microsoft Update.
> > > Post if this fixes your issue, I can look into it more.
> > >
> > > -Jess
> > >
> > > "ZY" wrote:
> > >
> > > > Greetings,
> > > >
> > > > I'm attempting to install MS-RMS 2.0 but I keep encountering an error
1305:
> > > > error reading from file D:SOSOprogram filesMicrosoft
> > > > Ret....DBFilesrmsdb.bck
> > > >
> > > > I tried installing it on another machine and I got the same error but
with a
> > > > different file - a ".chm" file.
> > > >
> > > > I'm running Windows XP on a Pentium M and I'm an Administrator user. I
> > > > received RMS 2.0 copy on a burned disc from a re-seller (could there
actually
> > > > be a relationship between the physical media CD and the application on
the
> > > > CD?). Are there any issues with that? I do have the Microsoft issued
> > > > license key, but the failure is happening at installation time (i.e. I
am
> > > > never prompted for license keys).
> > > > --
> > > > Thanks in advance and kind regards,
> > > > ZY

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