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Subject Author Date
Is anyone having any RMS 2.0 Installation Issues ZY 01-31-2007
Posted by ZY on January 31, 2007, 3:58 pm
Please log in for more thread options
Update:

I tried the below steps and I'm still getting the same issue.
--
Regards


"ZY" wrote:

> Jess, thanks again!
>
> I'm just trying to go through the installation of RMS - I think you may be
> on the right track that that portion of the installation had to with the DB.
>
> Also, I got a similar message on another machine, except it was referring to
> the file "Store Operations.chm" (I can't remeber the path).
>
> I'll also attempt making sure all Windows Updates have been implmented
>
> Regards,
> ZY
>
>
> "Jess" wrote:
>
> > Thats the same build I updated to? Once I updated the XP to all the latest
> > fixes under the Microsoft Update and the error 1305 went away. Doesn't make
> > much sense to me why not finding a file on the installation CD would go away
> > after the updates, unless its trying to find a missing patch for your
> > computer. I would suggest doing all the Microsoft Updates, not just the
> > windows updates. Also can you clearify are you trying to install or populate
> > the DB?
> > -Jess
> >
> >
> >
> > "ZY" wrote:
> >
> > > Hi Jess,
> > >
> > > Many thanks for your response.
> > >
> > > However, I checked my machine's "system information" (i.e. under
Accessories
> > > > System Tools) and it stated:
> > >
> > > - OS Name: Microsoft Windows XP Professional
> > > - Version: 5.1.2600 Service Pack 2 Build 2600
> > >
> > > Would you suggest attempting to re-install SP2? Any other suggestions?
> > >
> > > Thanks again,
> > > ZY
> > >
> > >
> > > "Jess" wrote:
> > >
> > > > Hi ZY,
> > > >
> > > > I had the error 1305 issue while installing RMS V2 on one of six xp
stations
> > > > and found it was the only machine that didn't have SP2. Once I
downloaded and
> > > > installed service pack two it installed fine. Also note that once RMS V2
has
> > > > been installed there will be two addtional updates from Microsoft
Update.
> > > > Post if this fixes your issue, I can look into it more.
> > > >
> > > > -Jess
> > > >
> > > > "ZY" wrote:
> > > >
> > > > > Greetings,
> > > > >
> > > > > I'm attempting to install MS-RMS 2.0 but I keep encountering an error
1305:
> > > > > error reading from file D:SOSOprogram filesMicrosoft
> > > > > Ret....DBFilesrmsdb.bck
> > > > >
> > > > > I tried installing it on another machine and I got the same error but
with a
> > > > > different file - a ".chm" file.
> > > > >
> > > > > I'm running Windows XP on a Pentium M and I'm an Administrator user.
I
> > > > > received RMS 2.0 copy on a burned disc from a re-seller (could there
actually
> > > > > be a relationship between the physical media CD and the application on
the
> > > > > CD?). Are there any issues with that? I do have the Microsoft issued
> > > > > license key, but the failure is happening at installation time (i.e. I
am
> > > > > never prompted for license keys).
> > > > > --
> > > > > Thanks in advance and kind regards,
> > > > > ZY

Posted by Todd on February 1, 2007, 9:38 am
Please log in for more thread options

A bad CD perhaps? It sounds like the machine is unable to read the
disk properly...


> Update:
>
> I tried the below steps and I'm still getting the same issue.
> --
> Regards
>
> "ZY" wrote:
> > Jess, thanks again!
>
> > I'm just trying to go through the installation of RMS - I think you may be
> > on the right track that that portion of the installation had to with the DB.
>
> > Also, I got a similar message on another machine, except it was referring to
> > the file "Store Operations.chm" (I can't remeber the path).
>
> > I'll also attempt making sure all Windows Updates have been implmented
>
> > Regards,
> > ZY
>
> > "Jess" wrote:
>
> > > Thats the same build I updated to? Once I updated the XP to all the latest
> > > fixes under the Microsoft Update and the error 1305 went away. Doesn't make
> > > much sense to me why not finding a file on the installation CD would go
away
> > > after the updates, unless its trying to find a missing patch for your
> > > computer. I would suggest doing all the Microsoft Updates, not just the
> > > windows updates. Also can you clearify are you trying to install or
populate
> > > the DB?
> > > -Jess
>
> > > "ZY" wrote:
>
> > > > Hi Jess,
>
> > > > Many thanks for your response.
>
> > > > However, I checked my machine's "system information" (i.e. under
Accessories
> > > > > System Tools) and it stated:
>
> > > > - OS Name: Microsoft Windows XP Professional
> > > > - Version: 5.1.2600 Service Pack 2 Build 2600
>
> > > > Would you suggest attempting to re-install SP2? Any other suggestions?
>
> > > > Thanks again,
> > > > ZY
>
> > > > "Jess" wrote:
>
> > > > > Hi ZY,
>
> > > > > I had the error 1305 issue while installing RMS V2 on one of six xp
stations
> > > > > and found it was the only machine that didn't have SP2. Once I
downloaded and
> > > > > installed service pack two it installed fine. Also note that once RMS
V2 has
> > > > > been installed there will be two addtional updates from Microsoft
Update.
> > > > > Post if this fixes your issue, I can look into it more.
>
> > > > > -Jess
>
> > > > > "ZY" wrote:
>
> > > > > > Greetings,
>
> > > > > > I'm attempting to install MS-RMS 2.0 but I keep encountering an
error 1305:
> > > > > > error reading from file D:SOSOprogram filesMicrosoft
> > > > > > Ret....DBFilesrmsdb.bck
>
> > > > > > I tried installing it on another machine and I got the same error
but with a
> > > > > > different file - a ".chm" file.
>
> > > > > > I'm running Windows XP on a Pentium M and I'm an Administrator user.
I
> > > > > > received RMS 2.0 copy on a burned disc from a re-seller (could there
actually
> > > > > > be a relationship between the physical media CD and the application
on the
> > > > > > CD?). Are there any issues with that? I do have the Microsoft
issued
> > > > > > license key, but the failure is happening at installation time (i.e.
I am
> > > > > > never prompted for license keys).
> > > > > > --
> > > > > > Thanks in advance and kind regards,
> > > > > > ZY



Posted by ZY on February 1, 2007, 9:47 am
Please log in for more thread options
I think you may be on to something...that the only piece that hasn't been
isolated. I tried copying the CD's contents to my Hard Drive but some files
failed in the copy.

I'm trying to get myself another copy

Thanks a lot for all your help

Regards,
ZY


"Todd" wrote:

>
> A bad CD perhaps? It sounds like the machine is unable to read the
> disk properly...
>
>
> > Update:
> >
> > I tried the below steps and I'm still getting the same issue.
> > --
> > Regards
> >
> > "ZY" wrote:
> > > Jess, thanks again!
> >
> > > I'm just trying to go through the installation of RMS - I think you may be
> > > on the right track that that portion of the installation had to with the
DB.
> >
> > > Also, I got a similar message on another machine, except it was referring
to
> > > the file "Store Operations.chm" (I can't remeber the path).
> >
> > > I'll also attempt making sure all Windows Updates have been implmented
> >
> > > Regards,
> > > ZY
> >
> > > "Jess" wrote:
> >
> > > > Thats the same build I updated to? Once I updated the XP to all the
latest
> > > > fixes under the Microsoft Update and the error 1305 went away. Doesn't
make
> > > > much sense to me why not finding a file on the installation CD would go
away
> > > > after the updates, unless its trying to find a missing patch for your
> > > > computer. I would suggest doing all the Microsoft Updates, not just the
> > > > windows updates. Also can you clearify are you trying to install or
populate
> > > > the DB?
> > > > -Jess
> >
> > > > "ZY" wrote:
> >
> > > > > Hi Jess,
> >
> > > > > Many thanks for your response.
> >
> > > > > However, I checked my machine's "system information" (i.e. under
Accessories
> > > > > > System Tools) and it stated:
> >
> > > > > - OS Name: Microsoft Windows XP Professional
> > > > > - Version: 5.1.2600 Service Pack 2 Build 2600
> >
> > > > > Would you suggest attempting to re-install SP2? Any other suggestions?
> >
> > > > > Thanks again,
> > > > > ZY
> >
> > > > > "Jess" wrote:
> >
> > > > > > Hi ZY,
> >
> > > > > > I had the error 1305 issue while installing RMS V2 on one of six xp
stations
> > > > > > and found it was the only machine that didn't have SP2. Once I
downloaded and
> > > > > > installed service pack two it installed fine. Also note that once
RMS V2 has
> > > > > > been installed there will be two addtional updates from Microsoft
Update.
> > > > > > Post if this fixes your issue, I can look into it more.
> >
> > > > > > -Jess
> >
> > > > > > "ZY" wrote:
> >
> > > > > > > Greetings,
> >
> > > > > > > I'm attempting to install MS-RMS 2.0 but I keep encountering an
error 1305:
> > > > > > > error reading from file D:SOSOprogram filesMicrosoft
> > > > > > > Ret....DBFilesrmsdb.bck
> >
> > > > > > > I tried installing it on another machine and I got the same error
but with a
> > > > > > > different file - a ".chm" file.
> >
> > > > > > > I'm running Windows XP on a Pentium M and I'm an Administrator
user. I
> > > > > > > received RMS 2.0 copy on a burned disc from a re-seller (could
there actually
> > > > > > > be a relationship between the physical media CD and the
application on the
> > > > > > > CD?). Are there any issues with that? I do have the Microsoft
issued
> > > > > > > license key, but the failure is happening at installation time
(i.e. I am
> > > > > > > never prompted for license keys).
> > > > > > > --
> > > > > > > Thanks in advance and kind regards,
> > > > > > > ZY
>
>
>

Posted by manoj on February 1, 2007, 11:02 am
Please log in for more thread options
i have not recieved my 2.0 yet. are there alots of changes? is it better?
how do u like it?

"ZY" wrote:

> I think you may be on to something...that the only piece that hasn't been
> isolated. I tried copying the CD's contents to my Hard Drive but some files
> failed in the copy.
>
> I'm trying to get myself another copy
>
> Thanks a lot for all your help
>
> Regards,
> ZY
>
>
> "Todd" wrote:
>
> >
> > A bad CD perhaps? It sounds like the machine is unable to read the
> > disk properly...
> >
> >
> > > Update:
> > >
> > > I tried the below steps and I'm still getting the same issue.
> > > --
> > > Regards
> > >
> > > "ZY" wrote:
> > > > Jess, thanks again!
> > >
> > > > I'm just trying to go through the installation of RMS - I think you may
be
> > > > on the right track that that portion of the installation had to with the
DB.
> > >
> > > > Also, I got a similar message on another machine, except it was
referring to
> > > > the file "Store Operations.chm" (I can't remeber the path).
> > >
> > > > I'll also attempt making sure all Windows Updates have been implmented
> > >
> > > > Regards,
> > > > ZY
> > >
> > > > "Jess" wrote:
> > >
> > > > > Thats the same build I updated to? Once I updated the XP to all the
latest
> > > > > fixes under the Microsoft Update and the error 1305 went away. Doesn't
make
> > > > > much sense to me why not finding a file on the installation CD would
go away
> > > > > after the updates, unless its trying to find a missing patch for your
> > > > > computer. I would suggest doing all the Microsoft Updates, not just the
> > > > > windows updates. Also can you clearify are you trying to install or
populate
> > > > > the DB?
> > > > > -Jess
> > >
> > > > > "ZY" wrote:
> > >
> > > > > > Hi Jess,
> > >
> > > > > > Many thanks for your response.
> > >
> > > > > > However, I checked my machine's "system information" (i.e. under
Accessories
> > > > > > > System Tools) and it stated:
> > >
> > > > > > - OS Name: Microsoft Windows XP Professional
> > > > > > - Version: 5.1.2600 Service Pack 2 Build 2600
> > >
> > > > > > Would you suggest attempting to re-install SP2? Any other
suggestions?
> > >
> > > > > > Thanks again,
> > > > > > ZY
> > >
> > > > > > "Jess" wrote:
> > >
> > > > > > > Hi ZY,
> > >
> > > > > > > I had the error 1305 issue while installing RMS V2 on one of six
xp stations
> > > > > > > and found it was the only machine that didn't have SP2. Once I
downloaded and
> > > > > > > installed service pack two it installed fine. Also note that once
RMS V2 has
> > > > > > > been installed there will be two addtional updates from Microsoft
Update.
> > > > > > > Post if this fixes your issue, I can look into it more.
> > >
> > > > > > > -Jess
> > >
> > > > > > > "ZY" wrote:
> > >
> > > > > > > > Greetings,
> > >
> > > > > > > > I'm attempting to install MS-RMS 2.0 but I keep encountering an
error 1305:
> > > > > > > > error reading from file D:SOSOprogram filesMicrosoft
> > > > > > > > Ret....DBFilesrmsdb.bck
> > >
> > > > > > > > I tried installing it on another machine and I got the same
error but with a
> > > > > > > > different file - a ".chm" file.
> > >
> > > > > > > > I'm running Windows XP on a Pentium M and I'm an Administrator
user. I
> > > > > > > > received RMS 2.0 copy on a burned disc from a re-seller (could
there actually
> > > > > > > > be a relationship between the physical media CD and the
application on the
> > > > > > > > CD?). Are there any issues with that? I do have the Microsoft
issued
> > > > > > > > license key, but the failure is happening at installation time
(i.e. I am
> > > > > > > > never prompted for license keys).
> > > > > > > > --
> > > > > > > > Thanks in advance and kind regards,
> > > > > > > > ZY
> >
> >
> >

Posted by ZY on February 1, 2007, 2:54 pm
Please log in for more thread options
I wish i could tell you by the CD I got this on seems to be corrupted - I got
it from a partner.


"manoj" wrote:

> i have not recieved my 2.0 yet. are there alots of changes? is it better?
> how do u like it?
>
> "ZY" wrote:
>
> > I think you may be on to something...that the only piece that hasn't been
> > isolated. I tried copying the CD's contents to my Hard Drive but some files
> > failed in the copy.
> >
> > I'm trying to get myself another copy
> >
> > Thanks a lot for all your help
> >
> > Regards,
> > ZY
> >
> >
> > "Todd" wrote:
> >
> > >
> > > A bad CD perhaps? It sounds like the machine is unable to read the
> > > disk properly...
> > >
> > >
> > > > Update:
> > > >
> > > > I tried the below steps and I'm still getting the same issue.
> > > > --
> > > > Regards
> > > >
> > > > "ZY" wrote:
> > > > > Jess, thanks again!
> > > >
> > > > > I'm just trying to go through the installation of RMS - I think you
may be
> > > > > on the right track that that portion of the installation had to with
the DB.
> > > >
> > > > > Also, I got a similar message on another machine, except it was
referring to
> > > > > the file "Store Operations.chm" (I can't remeber the path).
> > > >
> > > > > I'll also attempt making sure all Windows Updates have been implmented
> > > >
> > > > > Regards,
> > > > > ZY
> > > >
> > > > > "Jess" wrote:
> > > >
> > > > > > Thats the same build I updated to? Once I updated the XP to all the
latest
> > > > > > fixes under the Microsoft Update and the error 1305 went away.
Doesn't make
> > > > > > much sense to me why not finding a file on the installation CD would
go away
> > > > > > after the updates, unless its trying to find a missing patch for your
> > > > > > computer. I would suggest doing all the Microsoft Updates, not just
the
> > > > > > windows updates. Also can you clearify are you trying to install or
populate
> > > > > > the DB?
> > > > > > -Jess
> > > >
> > > > > > "ZY" wrote:
> > > >
> > > > > > > Hi Jess,
> > > >
> > > > > > > Many thanks for your response.
> > > >
> > > > > > > However, I checked my machine's "system information" (i.e. under
Accessories
> > > > > > > > System Tools) and it stated:
> > > >
> > > > > > > - OS Name: Microsoft Windows XP Professional
> > > > > > > - Version: 5.1.2600 Service Pack 2 Build 2600
> > > >
> > > > > > > Would you suggest attempting to re-install SP2? Any other
suggestions?
> > > >
> > > > > > > Thanks again,
> > > > > > > ZY
> > > >
> > > > > > > "Jess" wrote:
> > > >
> > > > > > > > Hi ZY,
> > > >
> > > > > > > > I had the error 1305 issue while installing RMS V2 on one of six
xp stations
> > > > > > > > and found it was the only machine that didn't have SP2. Once I
downloaded and
> > > > > > > > installed service pack two it installed fine. Also note that
once RMS V2 has
> > > > > > > > been installed there will be two addtional updates from
Microsoft Update.
> > > > > > > > Post if this fixes your issue, I can look into it more.
> > > >
> > > > > > > > -Jess
> > > >
> > > > > > > > "ZY" wrote:
> > > >
> > > > > > > > > Greetings,
> > > >
> > > > > > > > > I'm attempting to install MS-RMS 2.0 but I keep encountering
an error 1305:
> > > > > > > > > error reading from file D:SOSOprogram filesMicrosoft
> > > > > > > > > Ret....DBFilesrmsdb.bck
> > > >
> > > > > > > > > I tried installing it on another machine and I got the same
error but with a
> > > > > > > > > different file - a ".chm" file.
> > > >
> > > > > > > > > I'm running Windows XP on a Pentium M and I'm an Administrator
user. I
> > > > > > > > > received RMS 2.0 copy on a burned disc from a re-seller (could
there actually
> > > > > > > > > be a relationship between the physical media CD and the
application on the
> > > > > > > > > CD?). Are there any issues with that? I do have the
Microsoft issued
> > > > > > > > > license key, but the failure is happening at installation time
(i.e. I am
> > > > > > > > > never prompted for license keys).
> > > > > > > > > --
> > > > > > > > > Thanks in advance and kind regards,
> > > > > > > > > ZY
> > >
> > >
> > >

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