Is anyone having any RMS 2.0 Installation Issues

Posted by Jess on February 1, 2007, 6:29 pm

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Looks very simular, I dont see to many changes.

"manoj" wrote:

> i have not recieved my 2.0 yet. are there alots of changes? is it better?

> how do u like it?

> "ZY" wrote:

> > I think you may be on to something...that the only piece that hasn't been

> > isolated. I tried copying the CD's contents to my Hard Drive but some files

> > failed in the copy.

> >

> > I'm trying to get myself another copy

> >

> > Thanks a lot for all your help

> >

> > Regards,

> > ZY

> >

> > "Todd" wrote:

> >

> > >

> > > A bad CD perhaps? It sounds like the machine is unable to read the

> > > disk properly...

> > >

> > > > Update:

> > > >

> > > > I tried the below steps and I'm still getting the same issue.

> > > > --

> > > > Regards

> > > >

> > > > "ZY" wrote:

> > > > > Jess, thanks again!

> > > >

> > > > > I'm just trying to go through the installation of RMS - I think you

may be

> > > > > on the right track that that portion of the installation had to with

the DB.

> > > >

> > > > > Also, I got a similar message on another machine, except it was

referring to

> > > > > the file "Store Operations.chm" (I can't remeber the path).

> > > >

> > > > > I'll also attempt making sure all Windows Updates have been implmented

> > > >

> > > > > Regards,

> > > > > ZY

> > > >

> > > > > "Jess" wrote:

> > > >

> > > > > > Thats the same build I updated to? Once I updated the XP to all the

latest

> > > > > > fixes under the Microsoft Update and the error 1305 went away.

Doesn't make

> > > > > > much sense to me why not finding a file on the installation CD would

go away

> > > > > > after the updates, unless its trying to find a missing patch for your

> > > > > > computer. I would suggest doing all the Microsoft Updates, not just

the

> > > > > > windows updates. Also can you clearify are you trying to install or

populate

> > > > > > the DB?

> > > > > > -Jess

> > > >

> > > > > > "ZY" wrote:

> > > >

> > > > > > > Hi Jess,

> > > >

> > > > > > > Many thanks for your response.

> > > >

> > > > > > > However, I checked my machine's "system information" (i.e. under

Accessories

> > > > > > > > System Tools) and it stated:

> > > >

> > > > > > > - OS Name: Microsoft Windows XP Professional

> > > > > > > - Version: 5.1.2600 Service Pack 2 Build 2600

> > > >

> > > > > > > Would you suggest attempting to re-install SP2? Any other

suggestions?

> > > >

> > > > > > > Thanks again,

> > > > > > > ZY

> > > >

> > > > > > > "Jess" wrote:

> > > >

> > > > > > > > Hi ZY,

> > > >

> > > > > > > > I had the error 1305 issue while installing RMS V2 on one of six

xp stations

> > > > > > > > and found it was the only machine that didn't have SP2. Once I

downloaded and

> > > > > > > > installed service pack two it installed fine. Also note that

once RMS V2 has

> > > > > > > > been installed there will be two addtional updates from

Microsoft Update.

> > > > > > > > Post if this fixes your issue, I can look into it more.

> > > >

> > > > > > > > -Jess

> > > >

> > > > > > > > "ZY" wrote:

> > > >

> > > > > > > > > Greetings,

> > > >

> > > > > > > > > I'm attempting to install MS-RMS 2.0 but I keep encountering

an error 1305:

> > > > > > > > > error reading from file D:SOSOprogram filesMicrosoft

> > > > > > > > > Ret....DBFilesrmsdb.bck

> > > >

> > > > > > > > > I tried installing it on another machine and I got the same

error but with a

> > > > > > > > > different file - a ".chm" file.

> > > >

> > > > > > > > > I'm running Windows XP on a Pentium M and I'm an Administrator

user. I

> > > > > > > > > received RMS 2.0 copy on a burned disc from a re-seller (could

there actually

> > > > > > > > > be a relationship between the physical media CD and the

application on the

> > > > > > > > > CD?). Are there any issues with that? I do have the

Microsoft issued

> > > > > > > > > license key, but the failure is happening at installation time

(i.e. I am

> > > > > > > > > never prompted for license keys).

> > > > > > > > > --

> > > > > > > > > Thanks in advance and kind regards,

> > > > > > > > > ZY

> > >

Posted by Jeff @ Check Point Software on February 1, 2007, 10:49 pm

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: quoted-printable

ZY,

If you can read the CD, check the dates of the SOManager.exe. If its =
dated 11/06, then the reseller is giving you the pre-release version and =
should not be used for production machines.

--=20

Jeff=20
Check Point Software

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D

You must be using Outlook Express or some other type of newsgroup reader =
to
see and download the file attachment(s). If you are not using a reader, =
follow
the link below to setup Outlook Express. Click on "Open with =
newsreader"
under the MS Retail Management System on the right.

http://tinyurl.com/75bgz
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D

I think you may be on to something...that the only piece that hasn't =
been=20
isolated. I tried copying the CD's contents to my Hard Drive but some =
files=20
failed in the copy.

I'm trying to get myself another copy

Thanks a lot for all your help
=20
Regards,
ZY

"Todd" wrote:

>=20
> A bad CD perhaps? It sounds like the machine is unable to read the
> disk properly...
>=20
>=20
> > Update:
> >
> > I tried the below steps and I'm still getting the same issue.
> > --
> > Regards
> >
> > "ZY" wrote:
> > > Jess, thanks again!
> >
> > > I'm just trying to go through the installation of RMS - I think =
you may be
> > > on the right track that that portion of the installation had to =
with the DB.
> >
> > > Also, I got a similar message on another machine, except it was =
referring to
> > > the file "Store Operations.chm" (I can't remeber the path).
> >
> > > I'll also attempt making sure all Windows Updates have been =
implmented
> >
> > > Regards,
> > > ZY
> >
> > > "Jess" wrote:
> >
> > > > Thats the same build I updated to? Once I updated the XP to =
all the latest
> > > > fixes under the Microsoft Update and the error 1305 went away. =
Doesn't make
> > > > much sense to me why not finding a file on the installation CD =
would go away
> > > > after the updates, unless its trying to find a missing patch =
for your
> > > > computer. I would suggest doing all the Microsoft Updates, not =
just the
> > > > windows updates. Also can you clearify are you trying to =
install or populate
> > > > the DB?
> > > > -Jess
> >
> > > > "ZY" wrote:
> >
> > > > > Hi Jess,
> >
> > > > > Many thanks for your response.
> >
> > > > > However, I checked my machine's "system information" (i.e. =
under Accessories
> > > > > > System Tools) and it stated:
> >
> > > > > - OS Name: Microsoft Windows XP Professional
> > > > > - Version: 5.1.2600 Service Pack 2 Build 2600
> >
> > > > > Would you suggest attempting to re-install SP2? Any other =
suggestions?
> >
> > > > > Thanks again,
> > > > > ZY
> >
> > > > > "Jess" wrote:
> >
> > > > > > Hi ZY,
> >
> > > > > > I had the error 1305 issue while installing RMS V2 on one =
of six xp stations
> > > > > > and found it was the only machine that didn't have SP2. =
Once I downloaded and
> > > > > > installed service pack two it installed fine. Also note =
that once RMS V2 has
> > > > > > been installed there will be two addtional updates from =
Microsoft Update.
> > > > > > Post if this fixes your issue, I can look into it more.
> >
> > > > > > -Jess
> >
> > > > > > "ZY" wrote:
> >
> > > > > > > Greetings,
> >
> > > > > > > I'm attempting to install MS-RMS 2.0 but I keep =
encountering an error 1305:
> > > > > > > error reading from file D:SOSOprogram filesMicrosoft
> > > > > > > Ret....DBFilesrmsdb.bck
> >
> > > > > > > I tried installing it on another machine and I got the =
same error but with a
> > > > > > > different file - a ".chm" file.
> >
> > > > > > > I'm running Windows XP on a Pentium M and I'm an =
Administrator user. I
> > > > > > > received RMS 2.0 copy on a burned disc from a re-seller =
(could there actually
> > > > > > > be a relationship between the physical media CD and the =
application on the
> > > > > > > CD?). Are there any issues with that? I do have the =
Microsoft issued
> > > > > > > license key, but the failure is happening at =
installation time (i.e. I am
> > > > > > > never prompted for license keys).
> > > > > > > --
> > > > > > > Thanks in advance and kind regards,
> > > > > > > ZY
>=20
>=20
>
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<DIV><FONT color=3D#008000>ZY,</FONT></DIV>
<DIV><FONT color=3D#008000></FONT> </DIV>
<DIV><FONT color=3D#008000>If you can read the CD, check the dates of =
the=20
SOManager.exe.  If its dated 11/06, then the reseller is giving you =
the=20
pre-release version and should not be used for production =
machines.</FONT></DIV>
<DIV><BR>-- <BR><BR>Jeff <BR>Check Point Software</DIV>
<DIV> </DIV>
<DIV>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D</DIV>
<DIV> </DIV>
<DIV>You must be using Outlook Express or some other type of newsgroup =
reader=20
to<BR>see and download the file attachment(s).  If you are not =
using a=20
reader, follow<BR>the link below to setup Outlook Express.  Click =
on "Open=20
with newsreader"<BR>under the MS Retail Management System on the =
right.</DIV>
<DIV> </DIV>
<DIV><A=20
href=3D"http://tinyurl.com/75bgz">http://tinyurl.com/75bgz</A><BR>=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
<BR></DIV>
<BLOCKQUOTE=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #008000 2px solid; MARGIN-RIGHT: 0px">
<DIV>"ZY" <<A=20
=
</A>>=20
wrote in message <A=20
=
FE56C-22A3-482A-9E19-853CAA59348A@microsoft.com</A>...</DIV>I=20
think you may be on to something...that the only piece that hasn't =
been=20
<BR>isolated.  I tried copying the CD's contents to my Hard Drive =
but=20
some files <BR>failed in the copy.<BR><BR>I'm trying to get myself =
another=20
copy<BR><BR>Thanks a lot for all your=20
help<BR> <BR>Regards,<BR>ZY<BR><BR><BR>"Todd" wrote:<BR><BR>> =
<BR>>=20
A bad CD perhaps?  It sounds like the machine is unable to read=20
the<BR>> disk properly...<BR>> <BR>> <BR>> On Jan 31, =
12:58 pm, ZY=20
<<A=20
=
.com</A>>=20
wrote:<BR>> > Update:<BR>> ><BR>> > I tried the =
below steps=20
and I'm still getting the same issue.<BR>> > --<BR>> >=20
Regards<BR>> ><BR>> > "ZY" wrote:<BR>> > > Jess, =
thanks=20
again!<BR>> ><BR>> > > I'm just trying to go through =
the=20
installation of RMS - I think you may be<BR>> > > on the =
right track=20
that that portion of the installation had to with the DB.<BR>> =
><BR>>=20
> > Also, I got a similar message on another machine, except it =
was=20
referring to<BR>> > > the file "Store Operations.chm" (I =
can't=20
remeber the path).<BR>> ><BR>> > > I'll also attempt =
making=20
sure all Windows Updates have been implmented<BR>> ><BR>> =
> >=20
Regards,<BR>> > > ZY<BR>> ><BR>> > > "Jess"=20
wrote:<BR>> ><BR>> > > > Thats the same build I =
updated to?=20
Once I updated the XP to all the latest<BR>> > > > fixes =
under the=20
Microsoft Update and the error 1305 went away. Doesn't make<BR>> =
> >=20
> much sense to me why not finding a file on the installation CD =
would go=20
away<BR>> > > > after the updates, unless its trying to =
find a=20
missing patch for your<BR>> > > > computer. I would =
suggest doing=20
all the Microsoft Updates, not just the<BR>> > > > windows =

updates. Also can you clearify are you trying to install or =
populate<BR>>=20
> > > the DB?<BR>> > > > -Jess<BR>> =
><BR>> >=20
> > "ZY" wrote:<BR>> ><BR>> > > > > Hi=20
Jess,<BR>> ><BR>> > > > > Many thanks for your=20
response.<BR>> ><BR>> > > > > However, I checked =
my=20
machine's "system information" (i.e. under Accessories<BR>> > =
> >=20
> > System Tools) and it stated:<BR>> ><BR>> > > =
>=20
> - OS Name: Microsoft Windows XP Professional<BR>> > > =
> >=20
- Version: 5.1.2600 Service Pack 2 Build 2600<BR>> ><BR>> =
> >=20
> > Would you suggest attempting to re-install SP2?  Any =
other=20
suggestions?<BR>> ><BR>> > > > > Thanks =
again,<BR>>=20
> > > > ZY<BR>> ><BR>> > > > > "Jess" =

wrote:<BR>> ><BR>> > > > > > Hi ZY,<BR>>=20
><BR>> > > > > > I had the error 1305 issue while =

installing RMS V2 on one of six xp stations<BR>> > > > =
> >=20
and found it was the only machine that didn't have SP2. Once I =
downloaded=20
and<BR>> > > > > > installed service pack two it =
installed=20
fine. Also note that once RMS V2 has<BR>> > > > > > =
been=20
installed there will be two addtional updates from Microsoft =
Update.<BR>>=20
> > > > > Post if this fixes your issue, I can look =
into it=20
more.<BR>> ><BR>> > > > > > -Jess<BR>> =
><BR>>=20
> > > > > "ZY" wrote:<BR>> ><BR>> > > =
> >=20
> > Greetings,<BR>> ><BR>> > > > > > =
> I'm=20
attempting to install MS-RMS 2.0 but I keep encountering an error=20
1305:<BR>> > > > > > > error reading from file=20
D:SOSOprogram filesMicrosoft<BR>> > > > > > > =

Ret....DBFilesrmsdb.bck<BR>> ><BR>> > > > > =
> > I=20
tried installing it on another machine and I got the same error but =
with=20
a<BR>> > > > > > > different file - a ".chm"=20
file.<BR>> ><BR>> > > > > > > I'm running =
Windows=20
XP on a Pentium M and I'm an Administrator user.  I<BR>> > =
>=20
> > > > received RMS 2.0 copy on a burned disc from a =
re-seller=20
(could there actually<BR>> > > > > > > be a =
relationship=20
between the physical media CD and the application on the<BR>> > =
>=20
> > > > CD?).  Are there any issues with that?  =
I do=20
have the Microsoft issued<BR>> > > > > > > =
license key,=20
but the failure is happening at installation time (i.e. I am<BR>> =
> >=20
> > > > never prompted for license keys).<BR>> > =
> >=20
> > > --<BR>> > > > > > > Thanks in =
advance and=20
kind regards,<BR>> > > > > > > ZY<BR>> =
<BR>>=20
<BR>></BLOCKQUOTE></BODY></HTML>

------=