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Lost RMS 1.3 CD
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Lost RMS 1.3 CD

  
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Subject Author Date
Lost RMS 1.3 CD GW 07-15-2008
Posted by GW on July 15, 2008, 6:07 am
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 How can I get a replacement cd for RMS 1.3 ? Been using RMS for 5 years and
don't want to upgrade to 2.0

Posted by GW on July 15, 2008, 3:34 pm
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 Sorry meant 1.2.

"GW" wrote:

> How can I get a replacement cd for RMS 1.3 ? Been using RMS for 5 years and
> don't want to upgrade to 2.0

Posted by Kinnard on July 15, 2008, 11:35 pm
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I seriously doubt that you can get Version 1.2 from Microsoft. I know their
policy if you were to lose the current version, i.e., 2.0 - If you are under
a current maintenance agreement, there is no charge for the first set of lost
disks. If you are not under a current maintenance agreement, the fee is $
50.00, plus about 9.00 shipping charge.

Kinnard

Kinnard L. Kohler
Retail Management Systems of Arkansas
300 South Rodney Parham Road
Parham Place - Suite 1
Little Rock, AR 72205-4747
(Tel) 501-412-5686
(Fax) 501-374-3636
Email: rmsar@sbcglobal.net

"GW" wrote:

> Sorry meant 1.2.
>
> "GW" wrote:
>
> > How can I get a replacement cd for RMS 1.3 ? Been using RMS for 5 years and
> > don't want to upgrade to 2.0

Posted by GW on July 15, 2008, 11:36 pm
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Thanks for the reply, guess I'll be buying 2.0.
"Kinnard" wrote:

> I seriously doubt that you can get Version 1.2 from Microsoft. I know their
> policy if you were to lose the current version, i.e., 2.0 - If you are under
> a current maintenance agreement, there is no charge for the first set of lost
> disks. If you are not under a current maintenance agreement, the fee is $
> 50.00, plus about 9.00 shipping charge.
>
> Kinnard
>
> Kinnard L. Kohler
> Retail Management Systems of Arkansas
> 300 South Rodney Parham Road
> Parham Place - Suite 1
> Little Rock, AR 72205-4747
> (Tel) 501-412-5686
> (Fax) 501-374-3636
> Email: rmsar@sbcglobal.net
>
> "GW" wrote:
>
> > Sorry meant 1.2.
> >
> > "GW" wrote:
> >
> > > How can I get a replacement cd for RMS 1.3 ? Been using RMS for 5 years
and
> > > don't want to upgrade to 2.0

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