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New 2.0 implementation, getting a tender type error upon closing s

 

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Subject Author Date
New 2.0 implementation, getting a tender type error upon closing s kevin c 11-17-2007
Posted by kevin c on November 17, 2007, 2:01 pm
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This transation cannot be tendered, since no tender types are defined. Please
use Store Operations Manager to define tender types...

I have defined all the tender types in Store Operations Manager and for some
reason I am still getting the error. Not sure what I am missing, but I can't
test my receipt printer until I can ring through a sale. Nothing on the kb,
any help would be appreciated.

Thanks
kevin

Posted by convoluted on November 17, 2007, 2:18 pm
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Hi Kevin - run a z report on your register(s) - in the POS program go to f5
open/close and select run a z report - if it won't let you run the report
because you haven't entered opening/closing amounts, uncheck this in the SO
manager program in file - configuration - options - I think its POS options,
look for "force open close amounts" and uncheck that - this shoul do it.

Some changes or entries you perform in SO manager require that you run a z
report before those changes are effective inside the POS program; its a
little "convoluted" but the lemonade tastes great....hope this helps.

"kevin c" wrote:

> This transation cannot be tendered, since no tender types are defined. Please
> use Store Operations Manager to define tender types...
>
> I have defined all the tender types in Store Operations Manager and for some
> reason I am still getting the error. Not sure what I am missing, but I can't
> test my receipt printer until I can ring through a sale. Nothing on the kb,
> any help would be appreciated.
>
> Thanks
> kevin

Posted by kevin c on November 17, 2007, 2:33 pm
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Wow you are fast, just finished trolling the net for options and thought
maybe the error was ambiguous. So I tried a Z report and it worked like a
charm. I rush back to reply to my own post and can't believe you replied
with the answer so quickly.

Thanks a ton!
k

"convoluted" wrote:

> Hi Kevin - run a z report on your register(s) - in the POS program go to f5
> open/close and select run a z report - if it won't let you run the report
> because you haven't entered opening/closing amounts, uncheck this in the SO
> manager program in file - configuration - options - I think its POS options,
> look for "force open close amounts" and uncheck that - this shoul do it.
>
> Some changes or entries you perform in SO manager require that you run a z
> report before those changes are effective inside the POS program; its a
> little "convoluted" but the lemonade tastes great....hope this helps.
>
> "kevin c" wrote:
>
> > This transation cannot be tendered, since no tender types are defined.
Please
> > use Store Operations Manager to define tender types...
> >
> > I have defined all the tender types in Store Operations Manager and for some
> > reason I am still getting the error. Not sure what I am missing, but I
can't
> > test my receipt printer until I can ring through a sale. Nothing on the kb,
> > any help would be appreciated.
> >
> > Thanks
> > kevin

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