Offline Credit Card Logging

Posted by Forkbeard on September 5, 2006, 12:46 pm

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Our ISP just informed us that one of our stores is going to be without
internet for all of today and possibly tomorrow. Is there any way to
get RMS to store VISA/Mastercard transactions until we have
connectivity again, then process them en masse?

We're using the RMS-TD Bridge from TD Canada Trust for our credit card
processing

Posted by Glenn Adams [MVP - Retail Mgmt on September 5, 2006, 4:54 pm

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I've never heard of the RMS-TD Bridge before, nor seen it posted here.
I'd recommend contacting your reseller or TD Canada Trust for help with
this one.

IF you are using the EDC tools built into RMS, the procedure is to call
the bank for manual verification on each transaction. They will give
you an approval code. In the Credit Card Info screen in RMS, BEFORE you
swipe the card, enter the approval code. RMS will send the transaction
straight to the EDC batch without verification (since you already have
that from the bank). When your connection is back up, you can use
Settle EDC Batch in SO Manager as normal.

Again - I've never heard of this RMS-TD Bridge you are referring to, so
you definitely want to back check that!

Glenn Adams
Tiber Creek Consulting
http://www.tibercreek.com
glenn@tibercreek.com
----------------------------------------------
Please DO NOT respond to me directly but post all responses here in the
newsgroup so that all can share the information.

Forkbeard wrote:

> Our ISP just informed us that one of our stores is going to be without

> internet for all of today and possibly tomorrow. Is there any way to

> get RMS to store VISA/Mastercard transactions until we have

> connectivity again, then process them en masse?

> We're using the RMS-TD Bridge from TD Canada Trust for our credit card

> processing

Posted by Bill Yater on December 28, 2006, 3:19 pm

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I will experiencing a similar situation over the weekend (server maintenance
will be taking out our Internet connection for a while). What happens if the
cashier forgets and they swipe the card without typing in the voice
authorization code first?

Two other questions regarding offline credit card transactions:
Do I need to change the settings on my Store Ops Admin / Configuration / EDC
tab to disable the electronic draft capture software?
Do I need to change my Visa, MAsterCard, and American Express tender types
at all, possibly unchecking the "perform verification" checkbox on the
Verification tab?

--
Bill Yater
The Worth Collection
byater@worthltd.com

"Glenn Adams [MVP - Retail Mgmt]" wrote:

> I've never heard of the RMS-TD Bridge before, nor seen it posted here.

> I'd recommend contacting your reseller or TD Canada Trust for help with

> this one.

> IF you are using the EDC tools built into RMS, the procedure is to call

> the bank for manual verification on each transaction. They will give

> you an approval code. In the Credit Card Info screen in RMS, BEFORE you

> swipe the card, enter the approval code. RMS will send the transaction

> straight to the EDC batch without verification (since you already have

> that from the bank). When your connection is back up, you can use

> Settle EDC Batch in SO Manager as normal.

> Again - I've never heard of this RMS-TD Bridge you are referring to, so

> you definitely want to back check that!

> Glenn Adams

> Tiber Creek Consulting

> http://www.tibercreek.com

> glenn@tibercreek.com

> ----------------------------------------------

> Please DO NOT respond to me directly but post all responses here in the

> newsgroup so that all can share the information.

> Forkbeard wrote:

> > Our ISP just informed us that one of our stores is going to be without

> > internet for all of today and possibly tomorrow. Is there any way to

> > get RMS to store VISA/Mastercard transactions until we have

> > connectivity again, then process them en masse?

> >

> > We're using the RMS-TD Bridge from TD Canada Trust for our credit card

> > processing

> >