Offline and Z report does not match

Point-Of-Sale Software - - MS Point Of Sale software discussed here 

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Subject Author Date Offline and Z report does not match DCR 08-15-2006  Re: Offline and Z report does not match Glenn Adams [MVP - Retail... 08-15-2006
Posted by DCR on August 15, 2006, 1:03 pm Please log in for more thread options When the POS register goes in offline modes and they ring up sales in offline mode, than the register goes back online and syncs the data back to the server. The cashier goes to Z out the register and the Z report totals sales does not match. The detail sales report does show the correct sale totals, but when the computer goes into offline mode, it always screws up the Z report totals. Is there a reason way the Z report is always wrong when computer goes into offline mode? Thanks for your help Dave Posted by Glenn Adams [MVP - Retail Mgmt on August 15, 2006, 3:07 pm Please log in for more thread options When the register goes off line, the original batch gets blind closed. When the register comes back on line, its sales are uploaded into a new batch. Your z-report does not match daily sales because there are multiple batches for that day. Go into SO Manager and look at Journal menu. You can view batches from here, and you should be able to find the ones that are blind closed pretty easily. select a blind closed batch, then you can update the batch information by entering opening & closing totals and running X & Z reports. This is all from Manager - POS just works on the current batch... This is not an exact description of what happens - consult the on line help for the full story... Glenn Adams Tiber Creek Consulting http://www.tibercreek.com glenn@tibercreek.com ---------------------------------------------- Please DO NOT respond to me directly but post all responses here in the newsgroup so that all can share the information. DCR wrote: > When the POS register goes in offline modes and they ring up sales in offline > mode, than the register goes back online and syncs the data back to the > server. The cashier goes to Z out the register and the Z report totals sales > does not match. The detail sales report does show the correct sale totals, > but when the computer goes into offline mode, it always screws up the Z > report totals. Is there a reason way the Z report is always wrong when > computer goes into offline mode? > > Thanks for your help > Dave Similar Threads Posted Mix and Match report November 4, 2008, 5:04 pm Detail Tax Collected and Tax Analysis report totals should match February 9, 2006, 2:55 pm how do I match the Edc Batch time to match my local time September 7, 2006, 8:39 pm could not do Z report after offline April 30, 2007, 6:43 pm offline inventory report March 8, 2007, 4:14 am Offline Z report problem. December 21, 2007, 7:31 pm Mix and Match with RMS September 7, 2005, 11:34 am Mix and Match April 1, 2009, 5:32 pm Mix and Match / Discounting (HQ) January 6, 2006, 6:58 pm mix and match promo December 18, 2006, 7:28 am