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Subject Author Date
Out of stock items Relentless 11-06-2007
Posted by Relentless on November 6, 2007, 6:31 pm
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When we try to ring in an item that is unavailable RMS shows a screen with 3
options:

List Substitutes
Accept Requested
Back Order


The 'Accept Requested' button shows up disabled. Does anyone know how to
enable it? Ours used to be enabled, I do not even know what made it disabled
to be honest...
Thanks

Posted by Michael on November 7, 2007, 1:42 am
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In Store Operations Manager do the following.

File, Configuration, Options tab, Item Options

Check to see if "Do not allow sale of items when out of stock" is ticked
then the accept requested will be greyed out.

--

Regards
Michael
(Brisbane, Australia)


> When we try to ring in an item that is unavailable RMS shows a screen with
> 3
> options:
>
> List Substitutes
> Accept Requested
> Back Order
>
>
> The 'Accept Requested' button shows up disabled. Does anyone know how to
> enable it? Ours used to be enabled, I do not even know what made it
> disabled
> to be honest...
> Thanks



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