POS 2009 - No Capabilities to Add Serial Numbered Items

Posted by Eli Abitbol on October 27, 2009, 11:20 am

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Hi,

I have a few clients and a an existing client that are interested in
upgrading or buying Microsoft Dynamics POS 2009.

However there is a fundamental problem as a feature that was available for
RMS2.0 was now removed.

In RMS2.0 you could use an assembly to include Serial Numbered Items and it
would ask or search for the serial number during sell process in the POS.

In Microsoft Dynamics POS 2009 assembly and kits and joint together as kits
feature however Microsoft Dynamics POS 2009 - Kits cannot use Serial Numbered
Items.

For any companies that use Kits and serial numbers this is a big problem as
they cannot record serial numbers for selling kit items.

For example PC shops, Camera Shops etc. They sell their products as kits
however need to record the serial numbers for warranty purposes.

I am sure I am not the only one that has raised these issues.

I tried to find in the PartnerSource knowledge base a workaround or
indication if it is to be added in the future but with no success.

I urge Microsoft to bring this important feature back to POS 2009 as it is
critical to business that use kits and Serial Numbered Items
Your feedback on this will be much appreciated.

Thanks

--
Best regards,
Eli Abitbol
B.Eng. (Hons) Electronic Systems
Senior Design Engineer
Existco PTY LTD

Posted by Craig on October 27, 2009, 11:29 am

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from what I have been able to decipher, POS2009 is nothing more than an
upgrade to MSPOS. It lacks a LOT of the features a lot of us use in RMS, and
doesn't have anywhere near the number of add-ons RMS does. Everyone I have
talked to recommends staying with RMS.
Craig

> Hi,

> I have a few clients and a an existing client that are interested in

> upgrading or buying Microsoft Dynamics POS 2009.

> However there is a fundamental problem as a feature that was available for

> RMS2.0 was now removed.

> In RMS2.0 you could use an assembly to include Serial Numbered Items and

> it

> would ask or search for the serial number during sell process in the POS.

> In Microsoft Dynamics POS 2009 assembly and kits and joint together as

> kits

> feature however Microsoft Dynamics POS 2009 - Kits cannot use Serial

> Numbered

> Items.

> For any companies that use Kits and serial numbers this is a big problem

> as

> they cannot record serial numbers for selling kit items.

> For example PC shops, Camera Shops etc. They sell their products as kits

> however need to record the serial numbers for warranty purposes.

> I am sure I am not the only one that has raised these issues.

> I tried to find in the PartnerSource knowledge base a workaround or

> indication if it is to be added in the future but with no success.

> I urge Microsoft to bring this important feature back to POS 2009 as it is

> critical to business that use kits and Serial Numbered Items

> Your feedback on this will be much appreciated.

> Thanks

> --

> Best regards,

> Eli Abitbol

> B.Eng. (Hons) Electronic Systems

> Senior Design Engineer

> Existco PTY LTD

Posted by root on October 27, 2009, 3:50 pm

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Yeah, it was touted as being the RMS replacement awhile back. I'm starting
to think it was a way to keep RMS customers hanging-on to reap their
Maintenance dollars in return for essentially nothing.

> from what I have been able to decipher, POS2009 is nothing more than an

> upgrade to MSPOS. It lacks a LOT of the features a lot of us use in RMS,

> and doesn't have anywhere near the number of add-ons RMS does. Everyone I

> have talked to recommends staying with RMS.

> Craig

>> Hi,

>> I have a few clients and a an existing client that are interested in

>> upgrading or buying Microsoft Dynamics POS 2009.

>> However there is a fundamental problem as a feature that was available

>> for

>> RMS2.0 was now removed.

>> In RMS2.0 you could use an assembly to include Serial Numbered Items and

>> it

>> would ask or search for the serial number during sell process in the POS.

>> In Microsoft Dynamics POS 2009 assembly and kits and joint together as

>> kits

>> feature however Microsoft Dynamics POS 2009 - Kits cannot use Serial

>> Numbered

>> Items.

>> For any companies that use Kits and serial numbers this is a big problem

>> as

>> they cannot record serial numbers for selling kit items.

>> For example PC shops, Camera Shops etc. They sell their products as kits

>> however need to record the serial numbers for warranty purposes.

>> I am sure I am not the only one that has raised these issues.

>> I tried to find in the PartnerSource knowledge base a workaround or

>> indication if it is to be added in the future but with no success.

>> I urge Microsoft to bring this important feature back to POS 2009 as it

>> is

>> critical to business that use kits and Serial Numbered Items

>> Your feedback on this will be much appreciated.

>> Thanks

>> --

>> Best regards,

>> Eli Abitbol

>> B.Eng. (Hons) Electronic Systems

>> Senior Design Engineer

>> Existco PTY LTD