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Posted by SA-Martin on May 31, 2006, 2:59 pm
Please log in for more thread options Thats the thing. The Customer does have a pinpad (Verifone SE1000) and they
were encryption injected. The Pinpad functions fine, but EDC fails after the
pin is entered.
Errors:
"Re-enter" with nothing in the "Merchant settlement agent Number" and a "1"
in the "Sharing Group"
or
071 or 0141 if we put something int the "Merchant settlement agent Number"
The "Merchant settlement agent Number" only will accept a 4 char input.
Suggestions?
Thanks in advance for any assistance.
"Rob" wrote:
> From what I remember you shouldn't have to worry about these fields and they
> can be left blank. The only reason you would need to fill in this
> information is if you are doing Debit Card processing using a pinpad.
> For now fill out everything else and do a test credit card transaction along
> with settling the EDC batch.
>
> Rob
>
> > Jeff,
> >
> > I have been working with a customer for sometime now trying to get EDC
> > processing working correctly. The major problems seem to reside with the
> > "Merchant settlement agent Number" and the "Sharing Group". I have talked
> > with processing company several times and no one seems to know what these
> > numbers should be! Same story when talking to vitals support people. Any
> > help would be appreciated.
> >
> > "Jeff" wrote:
> >
> >> Obi-1,
> >>
> >> MSPOS cannot use PCCharge at this time, you must use the built-in with
> >> Vital.
> >>
> >> To set it up, POS Manager | Tools | Options | Tender tab | check Use this
> >> payment processing | Setup button | fill in the info from your
> >> bank/processor
> >>
> >> The yellow boxes are needed for credit cards, the white ones are also
> >> needed
> >> for debit cards.
> >>
> >> Make sure you have _all_ of the info before filling anything in, find a
> >> form
> >> attached for the info required from the bank/processor, have them fill it
> >> out and send it back to you.
> >>
> >> THEN,
> >>
> >> after making your changes, you need to change the tenders to recognize
> >> the
> >> changes made. For each credit card tender, check the box for Verify
> >> using
> >> payment processing service on the Advanced button. POS Manager | Store |
> >> Tender types | select your credit card | Advanced button
> >>
> >>
> >> --
> >> *
> >> Get Secure! - www.microsoft.com/security
> >>
> >> You must be using Outlook Express or some other type of newsgroup reader
> >> to
> >> see and download the file attachment. If you are not using a reader,
> >> follow
> >> the link below to setup Outlook Express. Click on "Open with newsreader"
> >> under the MS Retail Management System on the right.
> >>
> >> http://tinyurl.com/75bgz
> >>
> >> **********
> >>
> >> Using POS(not RMS) and confused about setting up credit card processing.
> >> Using Vital and have PC Charge. Do I need PC Charge or can I setup thru
> >> EDC?
> >> And how do I go about setting up? If usign EDC, do I just enter
> >> bank/merchant
> >> info? I don't have MS support account cause am broke. So no links please.
> >> Help me Obi-1
>
>
>
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