POS hangs at start

Posted by StanTech on July 9, 2006, 3:59 pm

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I have been installing a new RMS/POS system and setting up the test DB for
training tomorrow. Everything was working properly until I changed the pc
from a domain client to a workgroup client. POS Store Administrator and
Store Manager work properly but Store Operations POS just hangs on startup
and never asked for login or password.

I uninstalled all POS programs including MSDE and reinstalled. The server
that was the domain controller has been removed from the network.

Store Operations POS still hangs on startup and never gets to the logon
screen.

HELP!!!!

Posted by ozzie on July 10, 2006, 11:20 pm

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I am going to guess that you need to change your servername where the
database lives to an ip address. that should fix it.

On the POS terminal go to SO Admin and put the ip address in the server
field where you set up the database.

"StanTech" wrote:

> I have been installing a new RMS/POS system and setting up the test DB for

> training tomorrow. Everything was working properly until I changed the pc

> from a domain client to a workgroup client. POS Store Administrator and

> Store Manager work properly but Store Operations POS just hangs on startup

> and never asked for login or password.

> I uninstalled all POS programs including MSDE and reinstalled. The server

> that was the domain controller has been removed from the network.

> Store Operations POS still hangs on startup and never gets to the logon

> screen.

> HELP!!!!

Posted by StanTech on July 10, 2006, 11:38 pm

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Thanks Ozzie for the answer back. I have continued to work on this issue and
now have some new information. The network is clean. I did a system restore
to a good place and discovered that a improperly installed OPOS device was
causing a chain reaction of bad things. I reinstalled the OPOS devices with
good results. I have had to work through bad installation instructions from
the manufacturer and suppliers. I tested my way through the drivers and
found the correct installation instructions for quiet a few new devices that
are supplied by POS-X. Now that most of the driver issues are resolved, I
can continue with this installation.

"ozzie" wrote:

> I am going to guess that you need to change your servername where the

> database lives to an ip address. that should fix it.

> On the POS terminal go to SO Admin and put the ip address in the server

> field where you set up the database.

> "StanTech" wrote:

> > I have been installing a new RMS/POS system and setting up the test DB for

> > training tomorrow. Everything was working properly until I changed the pc

> > from a domain client to a workgroup client. POS Store Administrator and

> > Store Manager work properly but Store Operations POS just hangs on startup

> > and never asked for login or password.

> >

> > I uninstalled all POS programs including MSDE and reinstalled. The server

> > that was the domain controller has been removed from the network.

> >

> > Store Operations POS still hangs on startup and never gets to the logon

> > screen.

> >

> > HELP!!!!

Posted by Jeff on July 11, 2006, 12:44 pm

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: quoted-printable

StanTech,

Yep, that will do it too. Damn the OPOS!!

--=20
*
Get Secure! - www.microsoft.com/security

You must be using Outlook Express or some other type of newsgroup reader =
to
see and download the file attachment. If you are not using a reader, =
follow
the link below to setup Outlook Express. Click on "Open with =
newsreader"
under the MS Retail Management System on the right.

http://tinyurl.com/75bgz

**********

Thanks Ozzie for the answer back. I have continued to work on this =
issue and=20
now have some new information. The network is clean. I did a system =
restore=20
to a good place and discovered that a improperly installed OPOS device =
was=20
causing a chain reaction of bad things. I reinstalled the OPOS =
devices with=20
good results. I have had to work through bad installation =
instructions from=20
the manufacturer and suppliers. I tested my way through the drivers =
and=20
found the correct installation instructions for quiet a few new =
devices that=20
are supplied by POS-X. Now that most of the driver issues are =
resolved, I=20
can continue with this installation. =20

"ozzie" wrote:

> I am going to guess that you need to change your servername where =
the=20
> database lives to an ip address. that should fix it.
>=20
> On the POS terminal go to SO Admin and put the ip address in the =
server=20
> field where you set up the database.
>=20
> "StanTech" wrote:
>=20
> > I have been installing a new RMS/POS system and setting up the =
test DB for=20
> > training tomorrow. Everything was working properly until I =
changed the pc=20
> > from a domain client to a workgroup client. POS Store =
Administrator and=20
> > Store Manager work properly but Store Operations POS just hangs on =
startup=20
> > and never asked for login or password. =20
> >=20
> > I uninstalled all POS programs including MSDE and reinstalled. =
The server=20
> > that was the domain controller has been removed from the network. =

> >=20
> > Store Operations POS still hangs on startup and never gets to the =
logon=20
> > screen.
> >=20
> > HELP!!!!
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<DIV><FONT color=3D#008000>StanTech,</FONT></DIV>
<DIV><FONT color=3D#008000></FONT> </DIV>
<DIV><FONT color=3D#008000>Yep, that will do it too.  Damn the=20
OPOS!!</FONT></DIV>
<DIV><BR>-- <BR>*<BR>Get Secure! - <A=20
href=3D"http://www.microsoft.com/security">www.microsoft.com/security</A>=
</DIV>
<DIV> </DIV>
<DIV>You must be using Outlook Express or some other type of newsgroup =
reader=20
to<BR>see and download the file attachment.  If you are not using a =
reader,=20
follow<BR>the link below to setup Outlook Express.  Click on "Open =
with=20
newsreader"<BR>under the MS Retail Management System on the right.</DIV>
<DIV> </DIV>
<DIV><A =
href=3D"http://tinyurl.com/75bgz">http://tinyurl.com/75bgz</A></DIV>
<DIV> </DIV>
<DIV>**********<BR></DIV>
<BLOCKQUOTE=20
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<DIV>"StanTech" <<A=20
=
icrosoft.com</A>>=20
wrote in message <A=20
=
6FD59-89AE-4831-A58E-94DD8B56441D@microsoft.com</A>...</DIV>Thanks=20
Ozzie for the answer back.  I have continued to work on this =
issue and=20
<BR>now have some new information. The network is clean.  I did a =
system=20
restore <BR>to a good place and discovered that a improperly installed =
OPOS=20
device was <BR>causing a chain reaction of bad things.  I =
reinstalled the=20
OPOS devices with <BR>good results.  I have had to work through =
bad=20
installation instructions from <BR>the manufacturer and =
suppliers.  I=20
tested my way through the drivers and <BR>found the correct =
installation=20
instructions for quiet a few new devices that <BR>are supplied by =
POS-X. =20
Now that most of the driver issues are resolved, I <BR>can continue =
with this=20
installation.  <BR><BR><BR><BR>"ozzie" wrote:<BR><BR>> I am =
going to=20
guess that you need to change your servername where the <BR>> =
database=20
lives to an ip address.  that should fix it.<BR>> <BR>> On =
the POS=20
terminal go to SO Admin and put the ip address in the server <BR>> =
field=20
where you set up the database.<BR>> <BR>> "StanTech" =
wrote:<BR>>=20
<BR>> > I have been installing a new RMS/POS system and setting =
up the=20
test DB for <BR>> > training tomorrow. Everything was working =
properly=20
until  I changed the pc <BR>> > from a domain client to a =
workgroup=20
client.  POS Store Administrator and <BR>> > Store Manager =
work=20
properly but Store Operations POS just hangs on startup <BR>> > =
and=20
never asked for login or password.  <BR>> > <BR>> > I =

uninstalled all POS programs including MSDE and reinstalled.  The =
server=20
<BR>> > that was the domain controller has been removed from the =

network.  <BR>> > <BR>> > Store Operations POS still =
hangs on=20
startup and never gets to the logon <BR>> > screen.<BR>> > =

<BR>> > HELP!!!!</BLOCKQUOTE></BODY></HTML>

------=

Posted by StanTech on July 11, 2006, 10:31 pm

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I also found that making almost any physical peripheral change with RMS can
cause the same issues but.... several restarts later...it resolves itself.
Go figure...

"Jeff" wrote:

> StanTech,

> Yep, that will do it too. Damn the OPOS!!

> --

> *

> Get Secure! - www.microsoft.com/security

> You must be using Outlook Express or some other type of newsgroup reader to

> see and download the file attachment. If you are not using a reader, follow

> the link below to setup Outlook Express. Click on "Open with newsreader"

> under the MS Retail Management System on the right.

> http://tinyurl.com/75bgz

> **********

> Thanks Ozzie for the answer back. I have continued to work on this issue and

> now have some new information. The network is clean. I did a system restore

> to a good place and discovered that a improperly installed OPOS device was

> causing a chain reaction of bad things. I reinstalled the OPOS devices with

> good results. I have had to work through bad installation instructions from

> the manufacturer and suppliers. I tested my way through the drivers and

> found the correct installation instructions for quiet a few new devices that

> are supplied by POS-X. Now that most of the driver issues are resolved, I

> can continue with this installation.

> "ozzie" wrote:

> > I am going to guess that you need to change your servername where the

> > database lives to an ip address. that should fix it.

> >

> > On the POS terminal go to SO Admin and put the ip address in the server

> > field where you set up the database.

> >

> > "StanTech" wrote:

> >

> > > I have been installing a new RMS/POS system and setting up the test DB for

> > > training tomorrow. Everything was working properly until I changed the pc

> > > from a domain client to a workgroup client. POS Store Administrator and

> > > Store Manager work properly but Store Operations POS just hangs on startup

> > > and never asked for login or password.

> > >

> > > I uninstalled all POS programs including MSDE and reinstalled. The server

> > > that was the domain controller has been removed from the network.

> > >

> > > Store Operations POS still hangs on startup and never gets to the logon

> > > screen.

> > >

> > > HELP!!!!