POS problem when giving change

Posted by matthew.warr on May 29, 2007, 4:55 am

Please log in for more thread options

Hi folks,

One of our customers is experiencing a problem with their Point of
Sale (Running in an HQ Environment)

What they are saying is that the POS doesn;t always give the change
against the correct tender type. So if they were paying by cash,
sometimes it tries to give change against the credit card.

Has anyone seen this before or know where it is going wrong?

Thanks,
Matt

Posted by convoluted on May 29, 2007, 9:28 am

Please log in for more thread options

Hi Matt - check your settings in store ops manager - file - configuration -
tender - default change tender - assign cash if necessary - hope this
helps....

"matthew.warr@gmail.com" wrote:

> Hi folks,

> One of our customers is experiencing a problem with their Point of

> Sale (Running in an HQ Environment)

> What they are saying is that the POS doesn;t always give the change

> against the correct tender type. So if they were paying by cash,

> sometimes it tries to give change against the credit card.

> Has anyone seen this before or know where it is going wrong?

> Thanks,

> Matt