Payment Processing

Posted by John Smith on December 2, 2008, 1:29 pm

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We are in the process of installing RMS. Our reseller advised going with
Mercury Payment Systems. What are the pros and cons and are there
alternatives that are better?

Thanks.

Posted by convoluted on December 2, 2008, 2:01 pm

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Biggest pro is that they know RMS, so they can support any credit card - RMS
related issues that you may run into (ie problems settling the EDC batch);
they also take advantage of the built-in EDC processing, meaning you don't
need to spend any money on additional software like PC Charge; I think they
also have a gift card program and they developed a signature capure add-on
for RMS.

Cons? - they may not have the absolute lowest rates in the industry -
although they are very competitive - but then again, you may be big enough to
negotiate some killer rates from them.

Overall they are a good option in my opinion.

"John Smith" wrote:

> We are in the process of installing RMS. Our reseller advised going with

> Mercury Payment Systems. What are the pros and cons and are there

> alternatives that are better?

> Thanks.

Posted by Ed at JKC on December 2, 2008, 6:23 pm

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Make sure you check when the funds are made available to you. If I remember
Mercury can hold the funds for up to 48 hours (longer if over a weekend). I
use PC Charge and Wells Fargo as my processor. I do a close at 8pm each night
and the funds are in my account (a Wells Fargo acct) by 6am the next day
(even on the weekends). My CC rates are about the same as Mercury also.

Just something to think about.
Ed

"convoluted" wrote:

> Biggest pro is that they know RMS, so they can support any credit card - RMS

> related issues that you may run into (ie problems settling the EDC batch);

> they also take advantage of the built-in EDC processing, meaning you don't

> need to spend any money on additional software like PC Charge; I think they

> also have a gift card program and they developed a signature capure add-on

> for RMS.

> Cons? - they may not have the absolute lowest rates in the industry -

> although they are very competitive - but then again, you may be big enough to

> negotiate some killer rates from them.

> Overall they are a good option in my opinion.

> "John Smith" wrote:

> > We are in the process of installing RMS. Our reseller advised going with

> > Mercury Payment Systems. What are the pros and cons and are there

> > alternatives that are better?

> >

> > Thanks.

> >

Posted by Maurice @ ARS on December 2, 2008, 6:37 pm

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If you have any plans on doing Debit stay away from PCCharge, The additional
fees for the debit addon then the licensing and then if it will work all the
time and work correctly can be a nightmare. Mercury is a winner in my view.
I have 3 stores running all on MErcury. One good thing is that Mercury will
handle all your gift cards even through a multistore enviroment and they do
it for free. Most processors want a chunk of that revenue.

One thing to keep in mind if your partner is good they will show you how RMS
can handle gift cards without the need of a processor if your processor wont
do them for free.

Regarding Rates its like any processor negotiate negotiate negotiate.

---------------

> Make sure you check when the funds are made available to you. If I

> remember

> Mercury can hold the funds for up to 48 hours (longer if over a weekend).

> I

> use PC Charge and Wells Fargo as my processor. I do a close at 8pm each

> night

> and the funds are in my account (a Wells Fargo acct) by 6am the next day

> (even on the weekends). My CC rates are about the same as Mercury also.

> Just something to think about.

> Ed

> "convoluted" wrote:

>> Biggest pro is that they know RMS, so they can support any credit card -

>> RMS

>> related issues that you may run into (ie problems settling the EDC

>> batch);

>> they also take advantage of the built-in EDC processing, meaning you

>> don't

>> need to spend any money on additional software like PC Charge; I think

>> they

>> also have a gift card program and they developed a signature capure

>> add-on

>> for RMS.

>> Cons? - they may not have the absolute lowest rates in the industry -

>> although they are very competitive - but then again, you may be big

>> enough to

>> negotiate some killer rates from them.

>> Overall they are a good option in my opinion.

>> "John Smith" wrote:

>> > We are in the process of installing RMS. Our reseller advised going

>> > with

>> > Mercury Payment Systems. What are the pros and cons and are there

>> > alternatives that are better?

>> >

>> > Thanks.

>> >

Posted by Ed at JKC on December 2, 2008, 7:13 pm

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Not sure I understand your issue. I'm using debit processing along with the
CC's and your right that I had to purchase a debit add-on (around $200) but
the fees are not any different than other debit processors. Maybe I was just
lucky but I've had no problems getting all this working with RMS.

My main comment to anyone setting up RMS with CC/debit card support is to
make sure you check out funds availability, fees, and support with any system
you choose.

Ed

"Maurice @ ARS" wrote:

> If you have any plans on doing Debit stay away from PCCharge, The additional

> fees for the debit addon then the licensing and then if it will work all the

> time and work correctly can be a nightmare. Mercury is a winner in my view.

> I have 3 stores running all on MErcury. One good thing is that Mercury will

> handle all your gift cards even through a multistore enviroment and they do

> it for free. Most processors want a chunk of that revenue.

> One thing to keep in mind if your partner is good they will show you how RMS

> can handle gift cards without the need of a processor if your processor wont

> do them for free.

> Regarding Rates its like any processor negotiate negotiate negotiate.

> ---------------

> > Make sure you check when the funds are made available to you. If I

> > remember

> > Mercury can hold the funds for up to 48 hours (longer if over a weekend).

> > I

> > use PC Charge and Wells Fargo as my processor. I do a close at 8pm each

> > night

> > and the funds are in my account (a Wells Fargo acct) by 6am the next day

> > (even on the weekends). My CC rates are about the same as Mercury also.

> >

> > Just something to think about.

> > Ed

> >

> > "convoluted" wrote:

> >

> >> Biggest pro is that they know RMS, so they can support any credit card -

> >> RMS

> >> related issues that you may run into (ie problems settling the EDC

> >> batch);

> >> they also take advantage of the built-in EDC processing, meaning you

> >> don't

> >> need to spend any money on additional software like PC Charge; I think

> >> they

> >> also have a gift card program and they developed a signature capure

> >> add-on

> >> for RMS.

> >>

> >> Cons? - they may not have the absolute lowest rates in the industry -

> >> although they are very competitive - but then again, you may be big

> >> enough to

> >> negotiate some killer rates from them.

> >>

> >> Overall they are a good option in my opinion.

> >>

> >> "John Smith" wrote:

> >>

> >> > We are in the process of installing RMS. Our reseller advised going

> >> > with

> >> > Mercury Payment Systems. What are the pros and cons and are there

> >> > alternatives that are better?

> >> >

> >> > Thanks.

> >> >