Payment system a mess.

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Subject Author Date Payment system a mess. Morris Paint 07-18-2007
Posted by Morris Paint on July 18, 2007, 10:02 am Please log in for more thread options We recently made a payment on an account and it got posted to the wrong invoices. I wanted to correct this but I have a few problems. 1) If I do an adjustment on the account it throws the AR totals off. 2) If I do a credit on the account it gets applied automatically to the earliest invoices, not the ones I need to apply it to. 3) Voiding transactions does not void the transaction at all but treats it like a return instead which also throws everything off when trying to straigten this out. All in all RMS is just plan bad at how it handles payments and voids. Is there a better way to handle this sort of situation? Similar Threads Posted Mercury Payment System Processing on Evaluation Copy February 14, 2006, 7:57 pm Credit Card Worries/ Mercury Payment System February 14, 2006, 10:15 pm Accounting System Integration--Which System is Best? January 23, 2006, 10:43 pm On Account Payment September 13, 2005, 9:46 am RMS needs better payment features May 8, 2006, 10:11 am Payment Options May 30, 2006, 2:32 pm Voucher as payment June 5, 2006, 6:07 pm RECEIPT PAYMENT September 12, 2006, 1:08 pm payment void April 3, 2007, 11:30 am Payment problem ! April 22, 2007, 8:38 am