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Subject Author Date
PinPad 1000SE rmatkin 01-20-2006
Posted by rmatkin on January 20, 2006, 4:12 pm
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My pinpad was working fine and all of a sudden it stopped working and I get
an communications error every time I open the POS. The pinpad reads ready.
However, if I go to configure and test it I get a unable to open error (code
104). I checked all my printers to make sure nothing is on COM2 (I have a
serial connection). Is there a way to see if anything else is taking up COM2
or are there any other problems I should test. Any help would be appreciated.

Posted by Vince on January 20, 2006, 8:45 pm
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You can try going to the start menu, clicking on Microsoft Retail Management,
then Configure MS OPOS...when you get this screen, scroll down to PinPad in
the devices tab, and see what name comes up...I would imagine that the
Verifone is defined in this field. The name that is used must be exactly
(case sensitive) the same when you go into the RMS manager, under Database >
Registers > Register List and click on Pinpad...and the box should be ticked.
Best of luck.
--
Thank You
Vince :)


"rmatkin" wrote:

> My pinpad was working fine and all of a sudden it stopped working and I get
> an communications error every time I open the POS. The pinpad reads ready.
> However, if I go to configure and test it I get a unable to open error (code
> 104). I checked all my printers to make sure nothing is on COM2 (I have a
> serial connection). Is there a way to see if anything else is taking up COM2
> or are there any other problems I should test. Any help would be appreciated.

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